Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi all, I have Telus Fiber at home. I'm a pretty advanced user, running both IPv4 and IPv6 via prefix delegation. Works great, except that every time I reboot my router (every few months for an update) i pull a new IPv6 prefix. Any idea why? I have a...
Both of these shows have not update the latest episodes. Missing episode 8 for The Challenge and episodes 12 and 13 for Big Brother
Thought I’d ordered. Had a lengthy conversation with agent. Shows as change on my bill but I never received the device. Need to know if 4K box will work even if I don’t have a 4K TV. Hugely annoyed that Netflix isn’t supported without this device, as...
If you have the same internet which is telus and your streaming no cable and you purchase a movie on youtube. also someone else has a optick TV and cable with telus in your home. can it show If you payed for a movie on youtube if someone gets a bill ...
Final episode of the season should be airing on Sept 10...It appears looking at the TV listings that Telus have put the final episode of S3:E8 in place of what should be S4:E10...Incredibly annoying when you spent the last 9 weeks watching only to mi...
We have two optik boxes on Pure Fibre gig speed. One of them is stuck in a boot cycle and the other will work for a while, then the image and sound freezes and it reboots. This happens multiple times per day and I have no idea why.Any thoughts, or do...
In the T3200M configuration page, in Wireless Setup, Wireless Advanced Settings, under Compatibility Mode, I can't change to a mode that doesn't include 802.11b. When I switch to Balanced Mode and click Save, it switches back to Compatible Mode.
Hi @Optik-Kate so my original posting is now locked - why?Original Series Recording disappeared. Unable to set a new Series Recording for: CH313 "Bobby's Triple Threat", next airing CH313, Sept 08, 6pm S2:E2. Able to set as an individual recording. I...
I am trying to setup my asus router in media bridge mode so that some wired devices can use the wifi connection. Connection is as follows:T3200M (WiFi) -- Asus router as WiFi client -- Wired devices. The issue I am having is that I can not connect to...
Our PVR is wired to the 3200 in the basement.We have the Wifi extenders upstairs and I'm able to connect to them in my shop out front with my cameras. When I tried wifi Optik STB in the shop (about 100ft from the house) it could not connect. This STB...
