Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My elderly friend has moved into a nursing home. I have a bag of Telus equipment that she asked me to return. I don't know how to do this. The local store doesn't accept, I was on hold with Telus for over two hours yesterday, again today requested a ...
Hi,The fairchild on demand channel isn't being updated for the show Romeo and his Butterfly Lover. There should be at least 5 episodes out but the app is showing 0. Thanks
I just moved into a new apartment with a telus modem pre-installed that has 4 ethernet wall ports and 4 corresponding ethernet cables that lead to the telux box. When I connect all 4 cables into the modem and I connect my PC to one of the wall ports ...
Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud recording. I’m now 6 months in and how many improvement...
I have a Wifi 6 (Boost2) connected to my NAH. I also have two older Telus Wifi Boost devices (white squares on a stand). What I would like to do is use one of these Wifi Boosts as a wifi extender (without an ethernet connection) to extend the range o...
So, after a couple weeks of viewing 4k sports broadcasts (there are plenty this time of year) the Audio starts best I can describe it is skipping. 20 seconds of audio, 1-2 seconds of blank no sound.This will continue and worsen with longer and longer...
If I called Telus would they be able to send a technician for a small wiring job?Asking here before I try call and be hold for 20+ minutes (basing on times in the past).We are living in an old house and there is coax going from the Telus modem up thr...
TelusTV-21T Optik TV.In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed.However, when selecting two of them I was rewarded with only a "record circle" in the right p...
I am familiar with how port forwarding works but recently on my T3200 M router I see a large number of entries (over 20) for port fowarding for a raspberry pi I set up these are TCP settings . I have to remove them manually. I understand the software...
I have Google TV and I am currently running the Telus + Android app via the Google device. Seems to me that the Telus Legacy set top box is now redundant -- except if I wanted to PVR record (think the recorder is in the Telus box), which I almost nev...
