Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have just signed up for 2 year term for my internet plan and the specialist loyalty agent said that I will get email regarding the contract. But I have never seen email for that contract. Is that usual?
I recently signed up for Telus Optik TV and was disappointed to learn the Arris boxes are no longer offered. I have many friends/family with these and found them to be great. I have nothing against the Android TV system, I have an Nvidia Shield which...
HelloI have a Telus powered Gmail Account. My old Telus Email Account was switched over to a Telus powered Gmail Account.I want to backup all my Gmail Account email folders to my backup Hard Drive. When I navigate to Google Takeout to accomplish this...
I have 2 Premium channels in my Optik TV package. Mid month, I removed the plus part of the Netflix pack, removed Apple TV+, and added Crave. I received my billing today, and I see that my charges went up, instead of down (removing the + from the Net...
Received a call saying that I was eligible for a 1-year 30% discount from 1-825-859-1264. They also said that they were offering that I use my loyalty points for a free watch. They were able to tell me my exact monthly bill amount and that I was part...
I am not sure if this is a Telus issue or TSN.The listings for Formula One events are often incorrect and makes it difficult to find the events and scheduled series recordings don't work due to the mismatch.For example, today's sprint race from Miami...
Hi @members or tech suport,Woul i be charged extra cost for enabling static ip address under local network setting or enabling public ip address in network access hun modem?
I cancelled my internet service in April and now the deal offer credits I received will now be charged to me. I already deleted my credit card information from the MyTelus site so I'm not sure if my card will still be charged on May 15 as indicated o...
Hello,I recently transitioned to a new month-to-month Telus internet plan. I was quoted $63/month, effective May 1 to May 31. However, my account still shows a charge of approximately $200 for the period April 28 to May 27. This results in 27 days of...
