Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I signed up for Telus home Internet and for the last two days I have had installation booked and no show both days, I am being left on hold I have been given no explanation. Just passed off. I am very upset and if this is any indication of what my se...
I have the new NH20T hub and saw it was getting failing some DNS tests. Looks like one of the hardcoded DNS servers is timing out about 50% of the time. DNS1: 75.152.171.67 - consistent reply. response around 2-3msDNS2: 75.152.171.116 - timeout aroun...
I've quite enjoyed the Hollywood Suit free preview available over the holidays and am hoping to add it to my Optik package to continue using it after January 5. When I search for it to add to my package, the only 'Hollywood Suit' I see says it is 'On...
I was thinking about this time delay for a resolution to an issue. Optik Kate let us know Bulk delete ability may be available in June. Now we know there is hope in 6 months. Is there a priority list? I mean Bulk delete is needed for sure and would b...
I migrated to the Cloud PVR last night (was using the 4K PVR previously). On the Android box, I can record and playback recordings, but when I use my Apple TV (ethernet) or iPad (WiFi) with the Telus TV+ app playing back a recording is restricted wit...
I am able to set a Series to Record, however not all episodes are recorded. The missing episodes seem to be random. It seems that this is an issue since the inception of the Telus digital TV boxes....is it going to be fixed?
Ok so I have an Arcadyan Router and when I use the Telus Connect app to restrict one of my son's profiles, it turns off my direct ethernet connection to my PC.For reference I'm only disabling wifi to one PC and Laptop that's in a profile. For some re...
Very new this area of things, looking for some opinions and guidance.Right now I have Gigabit service and the Telus Wifi Hub (white rectangle) and I want to upgrade to mesh system for my house either the Deco or Orbi and I need to keep Optik TV.How w...
I was reviewing price for Telus Internet versus Shaw, and I saw that it said I would get a $10 discount if I was a Koodo or Telus Mobility customer I am a Koodo customer, so initially when I selected the plan it priced it at $95 a month for the first...
I am trying to forward the port 25565 (the game is minecraft if that helps) I have checked that the private IP is correct and the public ip is the ipv4 i grabbed off of www.whatismyipaddress.com. i have hosted servers like this before and was very fa...
