Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Internet has been out for 36 hours. Can't speak to anyone local to fix.
On January 30th, the four Stingray Music Video channels disappeared from my subscription - I now get "You are not subscribed to this channel". There was no notice of this, and if packages are going to be subdivided into smaller and smaller sets so yo...
For the past few days myself and others have been experiencing high ping on Valorant, specifically on West coast (Oregon and California) servers. Normally I get 20-30 ms on these servers, now it is around 75-80 ms. Everyone I have come across on TELU...
My telus fiber optic had been working good for many months and then some telus guy phones and says your equipment needs to be upgraded. Which they did a few weeks later and nothing has worked right ever since. I have had three reps work on it and non...
I am a ham radio operator and the Telus wifi modem/router is throwing out a lot of RFI over a large swath of frequencies. The rfi disappears when I turn the router off but the rfi remains if I turn off the individual wifi radios. Only complete unplug...
I have recently purchased my first so-called SmartTv and have cut cable TV out of the picture except for the Telus Optik box. It's a Samsung S95C model. Beautiful TV. I am very happy with everything except the Smart part. It doesn't seem so smart(cou...
Through telus optik tv big bang theory is missing a ton of seasons and episodes but all 12 seasons are avail through the app (using ipad).Also a lot of movies that are free on crave in the app are unavailable on the tv unless you pay for it, for the ...
Where can we find the list of upcoming free previews on the Telus website ???? Right now when I put " free previews " in the search box it takes me here: https://www.telus.com/en/tv/what-to-watch So is there any place ( besides channel 5 ) that I can...
I am in India and my internet connection in Canada stopped working at my home.I am in roaming then how can i connect to tellus support from here.
I have been a customer of TELUS for a very long time. My home hardline, cell, TV and Internet. In fact my email ends with telusplanet.net. Here is what is bothering me. I asked when to expect Purefiber in my area, Pennsbrooke. Marlborough along 52 st...
