Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, I have a business account with TELUS and the sales rep who was selling me additional mobility devices was very frustrated that one of his colleagues may get the sale because he did not follow up and when I try to reassure him that I’m OK with ...
Why are my recordings all of a sudden only 2 mins and 33 seconds long? I tried to record 3 different movies and this happened. Any suggestions?
We have a telus box on our yard and the maintenance men routinely live our lawn littered with wire cuttings. It is disgusting and it's going to ruin our lawn mower blades. I have tried talking to them and tried calling numerous times. Please tell me ...
I have an unmanaged switch (d-link DGS-1016c) in a data closet supporting wired connections throughout my house. Since installing the switch, my Optik TV ceases to work (drops network connect in about 20s). Some history, previous to installation of s...
I just switched to Telus after moving into a multi unit building where I was told my building gets a special rate. All I wanted was internet and some TV channels. When setting it up I spoke to someone and got to choose 4 tv channel packages. I notice...
I would like to provide some feedback on my experience with Telus while I was evacuated form my condo building due to a fire. I called Telus soon after I was evacuated on feb 14, along with 60 or so other units as a result of a fire in my condo build...
Who would I speak to about an exposed cable running from an existing telus utility box above ground?
Was unable to get my home service connected (after two technicians came) have been told it's with the cable crew and will be in touch in 2 days (10 days ago) have not had internet in the past month and yet still got charged for the month I have not h...
Does the box have a camera somewhere?
August 2023 moved in to new house after 4 years being with Telus. New location no telus service I had to cancel my service. I finish everything with Telus. No charge or any fee. No balance. Now after 10 months collection company emailed me.!!!!! How ...
