Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 46540 Views
  • 182 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 38200 Views
  • 43 replies
  • 7 kudos

Resolved! New 01-24-23 Telus Tv Plus Update won't install

Hi, I went to the Google Play Store to install the new Telus Tv Plus update you just released on 01-24-23, but it said it is not available for my android phone. I am running a Samsung Galaxy A52-5g phone. I was able to install the Telus Tv Plus updat...

Missing or wrong episodes

Many times when I am watching on demand shows, the new episodes sometimes take a few weeks to upload or are missing and recently I found the wrong episode for the wrong series...Example Slice Below Deck S10 Ep9 is actually an episode of Below Deck Ad...

Shambles by Neighbour
  • 2095 Views
  • 2 replies
  • 0 kudos

Chanel 100 glitching

CBUTDT channel has been glitching cutting out sound last couple weeks

Missing episode VOD

VOD is still missing latest episode of MTVs The Challenge: Ride or Dies "Knot a Problem" from Jan.18, 2023.

Resolved! wireless digital box

I got a small 24” TV set for my exercise machine. It is our third TV for our house. I was thinking of getting a digital box from Telus. I haven’t done it since their sight said 40 minutes for the waiting time. I am now thinking of getting own digital...

Shikyo by Organizer
  • 7709 Views
  • 11 replies
  • 0 kudos

Resolved! amazon firestick and optik app

There appears to be no way to install the Optik TV app on a firestick. i have tried every trick I can think of. With a lot of people including myself signing up for Starlink for our RV's this is a pain in ass. I notice the competitor, Shaw has an app...

telcoman by Friendly Neighbour
  • 10477 Views
  • 1 replies
  • 1 kudos

Internet

Hi to all!I am a newcomer and started using Telus 6 months ago, the tariff is 75 Internet. Everything was fine, but when I moved to a new apartment, Telus changed my contract to Internet 15 with a limit of 200 GB per month without my consent. They sa...

Alex_K by Neighbour
  • 1344 Views
  • 1 replies
  • 0 kudos

Projector not working with optik box

I get an "out of display range" warning from my older 720p projector. I have changed the aspect ratio to 720p on the box but I still get the warning. I suspect its due to hdmi 2.2 output from the box. Is there anyway of changing it to hdmi 1.4? Or is...

TR7 by Helpful Neighbour
  • 1659 Views
  • 1 replies
  • 0 kudos

Missing episode

@AmyjWhite lotus S2E7 missing from VOD/Crave. Was there last night. Show name

Jkoebel by Neighbour
  • 953 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours