Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.
HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?
Can I not watch optic tv on Apple box using iPhone airplay and optic tv app. Get error sorry playback is not available
Is it possible to watch HBO and Crave that’s included in my Optik pkg from another country?
I am trying to download my favourite shows on Optik to a computer or save to a dvd so I can watch them when I am at my cottage with no internet access. Is there any humanly possible way to do this? I can record the shows to my dvr on my tv, but I nee...
We have a projector screen & 20ft HDMI cord connecting from projector to wireless optik tv box, channels freeze when trying to watch. You can hear what’s playing but the picture is frozen.Ideas on what’s going on?
Is it possible to remotely program Optik PVR to record a show while outside of Canada?
all of a sudden, clicking on The Voice on either CTV on demand or on CRAVE shows 0 episodes of 0. they were there a week ago but suddenly gone on both!
Our PVR is randomly going to green screen while watching the TV.Sometimes happens 3 or 4 times every 10 mins, then all is good again.Tried resetting all components, but no change.Is this a faulty machine? or flaky firmware? thx
We had Telus TV/Internet installed for a couple of weeks. Everything is good except the performance of the wireless digital TV box (secondary to the main wired box). It freezes randomly, happening after watching 3 minutes to half an hour. More likely...
