Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 19782 Views
  • 118 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 26391 Views
  • 43 replies
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Resolved! Centre Ice channel guide not displaying game info

Not on any of our boxes and not on the Optik app. Since it’s happening on an iPad app as well as the tv boxes in our home, I suspect it’s a Telus problem. A bit inconvenient, Telus please fix this! Thank you!

IFC Films Unlimited

I have been watching the free preview of IFC Films Unlimited which is now ended but for the life of me I cannot locate a price or if this channel is included in a package. I'm not sure who designed the website but it's horrible for finding channels a...

Season 1 episode 1 True Blood

Is anyone else having an issue with this? I can play other episodes but not the first one of the first season. It's annoying because I want to start from the beginning.

Stylo by Just Moved In
  • 1293 Views
  • 3 replies
  • 0 kudos

Latest Episodes On Demand

Lately, I’m noticing that certain episodes for some of the shows I watch are taking forever to be added to On Demand! I’ve been waiting over 2 weeks for the latest 90 Day Fiancé episodes, and they still haven’t been added even though they aired awhil...

erikam by Just Moved In
  • 928 Views
  • 0 replies
  • 0 kudos

recording series

I tried setting up recording "Blue Jays in 30" as a series, but nothing gets recorded. I can record it as an episode, but not as a series. Why is that?

BobbyGee by Friendly Neighbour
  • 2600 Views
  • 6 replies
  • 0 kudos

Missing episodes

Friends episodes 23 and 24 of season 9 are on Crave online, but not on my TV Crave on demand.

Lkarasick by Just Moved In
  • 1118 Views
  • 1 replies
  • 0 kudos

Recordings disappeared after reboot

My PVR wasnt working (it indicated it was still taping shows from last night and wouldn't record any current shows), so I reboot the main pvr box. That said once it rebooted all my recordings disappeared, however it is recording my currently schedule...

CC-123 by Just Moved In
  • 1952 Views
  • 2 replies
  • 0 kudos

Resolved! Programming slimline 2 to amazon fire TV

hello everyoneHaving trouble programming the Slimline 2 to the new Amazon Fire TV, no codes found in the manual or in google search. And the search function will find one that can turn the TV off (but not back on) can change input, but no other funct...

ribbertw by Organizer
  • 9238 Views
  • 11 replies
  • 0 kudos

Telus Rewards

I was wondering if anyone else has been keeping an eye on the ps5 contest, through the Telus Rewards page?The contest had ended Jan 31/22, but stayed on the "Current Contests" section for at least 6 weeks. Now the contest has disappeared, with no "wi...

Optic TV Box has Client error after update

All my Optic TV Boxes are showing "client error" after they did an update from Telus. Nothing is working! Spent two hours on the phone with a tech rebooting everything multiple times. to no effect Now they are saying it will take a week for a tech to...

HandyMark by Just Moved In
  • 1969 Views
  • 2 replies
  • 0 kudos
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