Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Resolved! Can I have 2 PVR boxes in the same house

If I was to sign up for Internet/cable getting 1 PVR and 2 digital boxes can I buy a second PVR so that I have 1 PVR and Digital box upstairs for my landlords and 1 PVR and digital box downstairs for me?

Resolved! Delete from pvr

How do you delete multiple recordings from the pvr at one time?

dsmorong by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Pixelization and picture freezing - Do I just learn to live with it?

I just switched from Shaw to Telus and am surpised at the amount of pixelaization and picture feezing we experience with Optik TV.It occurs at least once every 10 minutes. All channels, all kinds of programmes.I have cut off the pwer and reset the sy...

eetonaee by Friendly Neighbour
  • 34 replies
  • 0 kudos

Resolved! pvr & acessing recordings

Wherein I go to assess my recordings I be a screen that says "The recordings list is unavailable make and this digital boss and pvr state connected to the network " The t.v. is working fine, internet is working just fine all three pvr boxes state thi...

BellSarah by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Freezing problems with PVR

tv freezes when watching recorded shows and stalls for 5 seconds re-starts and then freezes again