Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! TELUS TV User Experience Research Group

***Application closed on October 4th*** Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this for...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Bravo Channel

Janet / saying that channel 302/ 9302 which is Bravo, content are now different, checked on onesource and informed that customer,  Effective September 12, 2019, 4 channels will undergo rebrands for the name only. Content remains the same with additi...

wilyam88 by Neighbour
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Why cant I PVR live games?

Whenever I record a LIVE Canucks game, I can't go back and look at a play. It inevitably will "get stuck" at a certain time, and when I rewind it skips all the way back to the cursed moment. This is HORRIBLE. My PVR is not full. The system is faulty,...

ScottW by Friendly Neighbour
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Resolved! OPTIK TV not showing up in devices list

Telus assistant does register to google home successfully, but only the Telus router is available as a device??? How do I get the OPTIK TV box to show up?

srideou1 by Organizer
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Programming Slimline 2 remote

I am trying to program my Sonos beam to the slimline 2 remote but have been unsuccessful. Can anyone help? Thanks

AudioGuy by Just Moved In
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what channel can I find The RV'ERS

It seems like I don't get the TV show The RV'ers so was wondering what channel that might be available to watch it and how can I add to my subscription.

neilbcca by Just Moved In
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Fairchild TV on Optik

I'm trying order Optik TV for my father and he said he must have Fairchild TV (FTV) - the older one, not the new Fairchild TV2 (FTV2). When I tried to order online, I only saw FTV2 as a single channel addon for $3 (see screencap). I could not find an...

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mfmfmf by Friendly Neighbour
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Some questions on the Optik TV 4+1 and Internet 150 Black Friday Promo...

I'm interested in the Black Friday Optik TV 4+1 and Internet 150 offer on a 2 year term. Hopefully, someone will be able to answer some of these questions I have: - Are the 4 theme packs & 1 premium content selections fixed at the time of purchase or...

mfmfmf by Friendly Neighbour
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Optik TV can't connect to Google Home Assistant

When linking the Telus Home Assistant to the Google Home App, the only device found is the Telus modem. I have tried unlinking and relinking the Telus Home Assistant, but the Home Assistant does not find the Optik TV box, only the modem? Any ideas?

srideou1 by Organizer
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Wait Times for Optik TV Support

I've attempted to contact Telus support via phone a few days in a row. In all three cases the wait time has been estimated to be over an hour. There doesn't appear to be a call back option either. I am shocked that this is seemingly acceptable. It ce...

smithchd by Just Moved In
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FX Now on demand

I'm a recent subscriber to FX Now Canada on Telus optik TV. Have watched season 1 and 2 of 'Snowfall' a good series but now want to watch season 3 as it should be available. On My Optik Tv It only show episode 10 of season 3 so whats up with that.

keenerboy by Friendly Neighbour
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  • 6 replies
  • 1 kudos