Are you watching on the Optik box/PVR or on the Optik TV app? I've checked the episodes of Starstruck and Yellowjackets above on Apple TV, iPhone and browser, and all seem to be working ok. If you're trying on the Optik TV app, I'd try logging out and logging back in if you're still experiencing issues. If this fails, you may need to call or chat in for troubleshooting.
Hi, I have the same issue! I’ve been trying to watch episode 6 Dollface via on demand (crave/hbo) but it won't load and says unable to play video. Killing Eve Season 2 Episode 2 is the same. A few friends said this is a common telus issue?