Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 60784 Views
  • 196 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 44154 Views
  • 43 replies
  • 7 kudos

Resolved! Pik TV Freezing | Error Code 4-44-500009

I'm using Pik TV with Microsoft Edge on Windows 10. It worked until recently, but in the last few days, the stream has started to freeze after 2-3 minutes without fail. Sometimes I get error code 4-44-50009. I've tried other browsers this morning. Fi...

Omineca by Neighbour
  • 1476 Views
  • 1 replies
  • 1 kudos

This Program Cannot Be Recorded

So I get the pop-up on certain tv shows “ This Program Cannot Be Recorded”. I record other shows on the same Channel though…This better be an error that telus can fix! It’s one of my favorite shows and I always recorded when I had Shaw.

Sensei22 by Neighbour
  • 3180 Views
  • 2 replies
  • 0 kudos

In market Flames game regional blackout "Not Solved"

March 10 Calgary versus Tampa Telus Optik SNW not available due to regional restrictions, I went to the check at the local telus store, the associate pulled up the game on Sportsnet West no issues viewing it. My friends that have Shaw in Calgary also...

jf by Friendly Neighbour
  • 1456 Views
  • 1 replies
  • 0 kudos

Resolved! what is code 4-44-50019

I can't get into PIK TV the code in the subject line comes up - what does that mean and why can;t I get in. My browser is edge and I won't download chrome.

scoe by Neighbour
  • 2102 Views
  • 1 replies
  • 1 kudos

Resolved! Ukraine News in FREE Preview

Until March 28. Scroll down on your channel 'guide' to channels 3001 and 3003. If you don't see either channel then select 'guide' then 'options' (bottom right hand corner). Use the silver ring in the center to 'arrow down' to 'guide settings' and pr...

Shytin by Organizer
  • 4359 Views
  • 4 replies
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Resolved! NHL Flames game regional blackout confused

Greetings,This season a few games have been blacked out for regional restrictions. These are Flames games locally blacked out on SNW, the following is from the Telus website."Any Calgary Flames or Edmonton Oilers games on Sportsnet West or the Sports...

jf by Friendly Neighbour
  • 5502 Views
  • 4 replies
  • 0 kudos

Free TV

Hi I ordered the tv and internet bundle that comes with the free tv. Am I able to pick it up from the Telus store in town instead of waiting the 8+ weeks they told me it would take to ship and receive?

Resolved! TCM Streaming on ROKU

Hey there!In order to use the TCM app on my Roku television it requires a cable provider that offers TCM as a channel option which TELUS graciously does!However, when searching in the providers list on tcm.com/activate Telus it isn’t on there.The err...

Cutting of the Question

I recently posted and the back half of my post appears to be truncated along with everyone else's? What’s up with that?Is there some way to see the truncated part that I don’t know about?

JosephDyck by Friendly Neighbour
  • 2497 Views
  • 4 replies
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Put Back RTV!

Put back Russia TV!Yes I know they lie and have just invaded the Ukraine but I need to hear both sides of the story. Also mainstream media is full of lies nowadays, using the “Trusted News Initiative” to do real time censorship across all mainstream ...

JosephDyck by Friendly Neighbour
  • 2569 Views
  • 3 replies
  • 0 kudos