Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Can’t access my tv package info,anyone else have this problem?
I have a Pik tv box from Telus. I recently moved and trying to setup on my new wifi and it asks for the password but no keyboard comes up and there is no way to actually enter the internet password. Has this happened to anyone else? Suggestions? Than...
This is my second box. Both exhibit the same issues. Non 4K ones were fine for years. Freezes 3 times a day. No response to controller input. Hard reset (unpluging the unit) required.Cables are fine. Box resolution has been set to 1080p as I thought ...
Depuis quelques temps, les enregistrements programmés donnent des émissions avec un écran noir sur toute sa longueur, sans sons. Quelqu’un à déjà eu se problème?
Hi - I’ve been trying to watch episode 5 Starstruck through on demand (crave hbo) but it doesn’t load and says unable to play video. Episode 6 seems to be the same. Wondering if this needs to be fixed or if it’s an issue on my end. Seems like other s...
The incorrect episode was posted for A Discovery of Witches S3 E1. The episode posted was S1 E3. AMC 303 Has anyone seen a fix for this? Thanks!
I noticed this week that "Dune" (2021) is no longer available to rent although you can view a preview or purchase it. Has anyone else noticed this? I've tried doing a search to no avail.
When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.
I changed one of my five channels in Pik and there was an option to select 'Bonus offer included' for no money. But there are no pictures or explanation. Anyone know what this is? Cheers and stay safe!
My package includes Crave tv but when I used my brand new Samsung to watch OpticTv I have licencing problem. When I go to channel 404 I can't see any Crave content. I always get On Demand the message Problem acquiring license: 0x80000002 pops up. But...
