Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 182 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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komo not working

whenever we tune to Komo (ABC) channel 131, the channel works for about 30 seconds then goes to "Signal Lost" screen. other channels work what the heck is up with that particular channel.

jhorel by Neighbour
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  • 1 replies
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3 way splitter

Have a 2 way splitter in my Optik Tv system and would to change it to a 3 way. Any recommendations as to which one to use.

Resolved! Optik PVR not showing Netflix 4K UHD

Hello,I noticed that my PVR Netflix app simply doesn't show 4K UHD content. As in the label remains as "HD". I have the Netflix Premium account that provides 4k content.When I use my XBox's Netflix, I am able to get to the UHD content. So something i...

Resolved! Roku Connection

We have a RCA Roku TV and have connected the Telus digital box to it (HDMI) with no problems but we cannot get the volume to increase beyond a bare minimum. The volume on all the streaming apps is full on so we know it is a connection or compatibilit...

Global tv

I have the global tv app on my iphone and my computer but when I try to register with telus for this it asks me for acct info, I have Telus satellite tv. And my username and password does authenticate. How do I do this

CMRogers by Neighbour
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  • 1 replies
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Exiting Netflix

Why doesn't the exit button on the optik remote exit out of Netflix?! This drives me crazy. Is there another way to exit Netflix without going to menu in Netflix?

Resolved! Disney + (plus)

Recently I requested the addition to my Optik TV Channels the Canadian station identical to Disney + (the United States name of channel) as I specifically wished to view a three night Documentary series produced by Disney & directed by Peter Jackson ...

ksthyp by Neighbour
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  • 1 replies
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Resolved! Channel updates?

Greetings, Where can I find a list of recent channel changes? Thanks,Shane.

Shane by Leader
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  • 1 replies
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