Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I am assuming the PikTV app was updating, it is asking me to login on my apple tv. When I click 'login' it does not prompt for credentials, no box for user name or password appears, it simply is not possible to login since there is no where to login....
Hi,How does one order a new Telus digital tv box for pik Tv?I'm new to Telus having moved everything (internet,.landline and pikTv) over earlier in April. When i transferred I figured I'd be able to watch pikTv on our new LG tv with an app or digital...
Not on any of our boxes and not on the Optik app. Since it’s happening on an iPad app as well as the tv boxes in our home, I suspect it’s a Telus problem. A bit inconvenient, Telus please fix this! Thank you!
I have been watching the free preview of IFC Films Unlimited which is now ended but for the life of me I cannot locate a price or if this channel is included in a package. I'm not sure who designed the website but it's horrible for finding channels a...
I've had Pik TV app on Apple TV for a few months. it frequently times out, need to reset, wait an hour or so and reboot. The past week, it happens daily. now resets and reboots, sign-outs, don't work. Strangely, now it is related to whether my MacBoo...
Is anyone else having an issue with this? I can play other episodes but not the first one of the first season. It's annoying because I want to start from the beginning.
Lately, I’m noticing that certain episodes for some of the shows I watch are taking forever to be added to On Demand! I’ve been waiting over 2 weeks for the latest 90 Day Fiancé episodes, and they still haven’t been added even though they aired awhil...
I tried setting up recording "Blue Jays in 30" as a series, but nothing gets recorded. I can record it as an episode, but not as a series. Why is that?
Hi, I have basic Piktv with the extra 5 channels. I see there are three sports paks but am unsure what channels are included. There is the "Sports Pack" for $16, which of the sports channels are included in that one? Then there are the individual spo...
Why does this forum keep switching from English to French? I have just received my Telus TV Digital Box to replace my old Media Box. I have completed the installation using ethernet cable. I have no Live TV channels. Other services like Netflix and O...
