Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 23623 Views
  • 126 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 28186 Views
  • 43 replies
  • 7 kudos

Resolved! Flash Player Discontinued

Hello ... I logged on to Optik TV today ... for the first time in a while. When I selected a program to watch I got a message that "Flash Player is required to play this content". Flash player is being discontinued effective Dec 31 2020 and Flash Pla...

eddy3216 by Helpful Neighbour
  • 2241 Views
  • 2 replies
  • 0 kudos

Resolved! Fargo season 4 on demand missing episodes

I subscribe to FX Canada. When I search for Fargo season 4 through the on demand service only episodes 5,6,7 and 8 are available. How can I view the other episodes?

AJ1 by Just Moved In
  • 2155 Views
  • 2 replies
  • 0 kudos

Resolved! Tv commercials

please TURN DOWN VOLUME on television commercials

Resolved! PICTURE FREEZES FOLLOWED BY TELEVISION SIGNAL HAS BEEN LOST

Intermittently the t.v. picture will freeze and then Optik TV page is shown sayingTelevision signal has been lost.To restore service try the following1. check other channels2. check your Telus supplied equipment3. check internet connection 4. Yes res...

GSM by Just Moved In
  • 4908 Views
  • 1 replies
  • 0 kudos

Resolved! Default opening screen

When I turn on TV first thing that comes up is channel and PVR selections across the bottom. This is something that never used to happen months ago. This is very annoying. I just want my recordings to come up as it used to. How can I make this defaul...

WayneH by Just Moved In
  • 4450 Views
  • 3 replies
  • 0 kudos

Resolved! Optik TV PVR Box

My PVR box isn't work. It connects and starts booting up and then shuts off. Plugged in my other box and it works perfectly. This is the second time now that this box has done it in the past two months and its frustrating. First time had to sit on ho...

mnardi by Just Moved In
  • 1266 Views
  • 1 replies
  • 0 kudos

Resolved! USB Mass Storage

How do you get USB Mass Storage to work on the Wifi Hub?

MorenMore by Friendly Neighbour
  • 1814 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours