Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hope this reaches someone at Optik On Demand. I am looking for the 3rd episode of Survivor. Episodes 1, 2. 4 and 5 are listed but episode 3 is missing. Can someone please check this. Thanks
I’m getting the following error message in Telus app “your account has reached the limit of active streams” it tells me to stop playback on one of my devices, the only issue is that I don’t have any other devices, nor does anyone else have access to ...
I have multiple optik tv units on one rack and they won't work individually, but rather all work together. I need to seperate the the signals.
I'm using Pik TV with Microsoft Edge on Windows 10. It worked until recently, but in the last few days, the stream has started to freeze after 2-3 minutes without fail. Sometimes I get error code 4-44-50009. I've tried other browsers this morning. Fi...
So I get the pop-up on certain tv shows “ This Program Cannot Be Recorded”. I record other shows on the same Channel though…This better be an error that telus can fix! It’s one of my favorite shows and I always recorded when I had Shaw.
March 10 Calgary versus Tampa Telus Optik SNW not available due to regional restrictions, I went to the check at the local telus store, the associate pulled up the game on Sportsnet West no issues viewing it. My friends that have Shaw in Calgary also...
I can't get into PIK TV the code in the subject line comes up - what does that mean and why can;t I get in. My browser is edge and I won't download chrome.
Until March 28. Scroll down on your channel 'guide' to channels 3001 and 3003. If you don't see either channel then select 'guide' then 'options' (bottom right hand corner). Use the silver ring in the center to 'arrow down' to 'guide settings' and pr...
Greetings,This season a few games have been blacked out for regional restrictions. These are Flames games locally blacked out on SNW, the following is from the Telus website."Any Calgary Flames or Edmonton Oilers games on Sportsnet West or the Sports...
Hi I ordered the tv and internet bundle that comes with the free tv. Am I able to pick it up from the Telus store in town instead of waiting the 8+ weeks they told me it would take to ship and receive?
