TELUS Neighbourhood

dfrancey

I hope this Pik update gets better.All too often it loses the wifi signal, drops out of a program and up pops the message "Sorry an error occurred. Please try again." (This, despite the device telling me my wifi signal is "excellent")Sometimes it rec...

dfrancey · 03-26-2022

I recently received notice that Telus is replacing its Pik media box with an upgraded model. However, I have two boxes. Does this mean I have to purchase a second box to replace the box I bought a couple of years ago?

dfrancey · 01-09-2021

Hope someone can help me with this. Every time I try to play a Netflix title I get a tvq-pb-101 error. I've tried everything I can think of including: - Disconnecting power from Pik box.- Pushing reset button on back of Pik box.- Clearing cache and d...

dfrancey

THanks, I'll give that a try.Get Outlook for Android

dfrancey

That's odd. I only watch Pik on the Telus box, so that couldn't be the issue.

dfrancey

It doesn't feel overly warm. It will work for a while, then suddenly it loses the internet connection. There's no issue with my internet, all my other devices work. Pik box requires continuous restarting.

dfrancey

Same problem here too. Pik box seems to be losing the wifi signal, even though the preferences say the signal is excellent. Sometimes it works, sometimes it doesn't. I guess that's the best we should expect.

dfrancey

Thanks, I appreciate the answer, although it pretty well confirms my suspicion. Another $100 out the door.

TELUS Neighbourhood

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Updated Pik box needs constant rebooting

Pik media box replacement

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