Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
1. Telus knocked at my door and said they could drop my monthly costs by $100/m from Shaw. It turns out this wasn’t accurate. The difference is more like $70/m2. My land line wasn’t transferred over as promised. It was dead for several days. We have ...
Is there a way to connect to an optic PVR box wirelessly? Want to move a room around and hate all the freaking wires. Can I use an access node or something? Anyone? Please and thanks.
Hi,I was using Optik TV box On Demand to access HBO/Crave content. The Third episode of House of the Dragon is missing. Episode 1,2 and 4 are there. Can that be corrected?Thanks.
My pic tv reset afyer a power failure and is now saying I live in Calagry( and not functioning but showing the menu) when I live in Victoria, but only through my Apple Tv box. It is in the correct zone on my Computer??I have unplugged my router and t...
Recordings unavailable on both Optik tv boxes. Reset both modem and TV boxes per Telus.com instructions but recordings still unavailable. TV’s connected to wifi and we can watch TV. Chat support useless because virtual assistant didn’t understand exp...
Hello;Wondering if anyone has a way to change the order in which recorded programs are displayed. For example, if I have 60 shows of a series recorded, is there a way to reverse the default (newest at the top) and have the oldest at the top? TIARick
When I first installed PikTV on an NVIDIA Shield about 10 months ago, the Guide function worked correctly and would only display a list of channels that I am subscribed to and are free (about 25 channels). Now, for the past 4-5 months, the guide show...
Can I stream PikTV on LG Flat-screen for the family to enjoy together.
Hi all, can anyone confirm if I can buy a secondhand tv box i.e. from kijiji, and hook it up to my Optik tv account? Hoping to avoid renting another tv box from them and I’ve been told both yes and no by Telus when I contacted them. Just seeing if an...
Was watching news, then picture disappeared but sound still on. Only see the guide and what’s on now pictures. No live picture of news.
