Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
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Resolved! Sportsnet and Tour De France 2020 on Optik TV (BC)

We are Telus Optik TV subscribers in Delta BC. We plan on watching the Tour de France 2020 beginning August 29, 2020.Can anyone confirm that Optik Sportsnet will be carrying the 2020 Tour so that we can sign up for the Optik channel package.Thank you...

Resolved! Optik TV Freezing/Buffering w/third party R7000

Hey guys,As the title states my optik tv doesn’t work well at all anymore with my R7000 router.I ditched the T3200M a while back since the wifi range was very bad on it, and saw some other threads here that suggested the Netgear R7000 as a good alter...

Resolved! Streams on copper

As I mentioned in the Internet forum I am moving to an area with out fibre. How many streams will I get on copper? Thanks.

Resolved! Cisco CIS430 High Def IPTV Unit

I've noticed that the oval LED around the power button on the front of the unit is a solid bright yellow colour rather than green. Same with the link light. Everything I've read states these should be green. I'm not having any problems with the funct...

DMT by Organizer
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Resolved! OPTIK TV - No Audio

I don't have any audio after turning on the cable box/TV/receiver/amplifier. There is video, but no audio. After re-booting the cable box, there is audio. I obviously don't want to re-boot numerous times per day and I hope there is a solution. This s...

Resolved! renewing or cancelling agreement

I have a contract which expired in mid June and since that time my bill has steadily increased and any attempt I have made to speak with someone about the issue has only resulted in frustration on my part. I have attempted to reduce the number of the...

Di444 by Organizer
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  • 3 replies
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Resolved! crave+movies+hbo

I just had optik tv installed one my pkgs. crave+movies+hbo will I be charged or are the movies free

captcarl by Organizer
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Resolved! Need to buy fibre cable to rough in my open walls for tv

To anyone who can answer my question...what kind of fibre optic cable should I buy (by the lineal foot) to run through my open walls to where the tv will go? It will go from telus’s Fibre connection in our building all the way to the tv. All I need r...

Needhelp by Friendly Neighbour
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Resolved! Arris cable modem - can you use it with Telus Fibre?

I am in a new building with Telus Fibre installed, I have the Telus wall panel in my apartment closet. In the main room there is a combination ethernet / cable jack for TV box (using the ethernet connection) and a landline cat 5 plug on the other sid...

jhp5 by Just Moved In
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