Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Optik Upcoming Towns

Does anyone know the timeline for installation of Optik into towns. Waiting here in Sparwood BC but finding it so hard not to switch to Shaw Bluecurve!

Telus 4k box

Will the surround audio ever be fixed or is it back to ShawCable because stereo output from the box is louder than surround .Plus the sound quality in the surround setting is not true 5.1 .Don't respond with it your surround receiver .The receiver is...

Resolved! A TELUS LG 4K Television that isn't

Back in the summer of 2017, I signed up for three services with TELUS and received a free 4K - 42 inch LG television. Wonderful. except the television, along with a 4K box, has never transmitted a 4K resolution. I experimented watching Sportsnet 4K t...

Resolved! Pvr offline

My pvr is saying it's offline yet it's recording and playing recorded shows as usual. Is this a concern or nothing to worry about? Only had Optik a month .hope this isn't a sign of things to come

Jimmyj by Neighbour
  • 1 replies
  • 0 kudos

Resolved! Optik TV keeps losing signal after approx 1 minute

When trying to watch live TV my Optik TV loses it's signal after approx 1 minute. If I change channels it will work for another minute then the same thing happens. I've had a problem with my Wireless Optik box lately where it loses the signal frequen...

Searching for upcoming sports events.

Just switched from Bell Satellite to Telus when Fiber Potok was installed in my neighborhood. I am a sports nut, especially soccer & basketball (NCAA). On Bell doing a search for upcoming events was a breeze. Oh so easy!Then there is Telus ! I am tot...

Optik TV Setup Question

My living room TV seems to have problems with WiFi. I am fairly confident this is a problem with the TV, not with Telus Internet, as I had similar issues while I was still with Shaw. My goal is to use an ethernet cable directly into the back of the T...

Optik TV App for Apple TV

It is nice that the Optik TV app is available for the ipad/tablets. As someone who did a fair amount of travelling this past year, there are many times I would have preferred to watch the content I subscribe to rather than what is being broadcast by ...

apmcomp by Just Moved In
  • 1 replies
  • 1 kudos

NEVER been able to manage channels online

Hi There, I returned to Telus back in August last year. Since then I have never had the ability to manage my channels online. This is what happens every time: If I select 'Add/Remove theme packs' I am directed to this URL: https://order.fibre.telus.c...

Manage Channels - 1.png Manage Channels - 2.png