My subscribed channels are showing as not subscribed to on the new web browser. the channels are available on my mobile phone app and on my optic tv box, just showing as not subscribed on the new web browser, worked on the previous version.
If you haven’t already. Call tech support…. Wait on hold for at least an hour…. When you finally talk to someone, tell them that your account needs to be re-synced. They will put you on hold , then transfer you to someone that knows what to do. Worke...
I had the same problem. I called tech support, told them that there was a synchronization problem with my account. The tech put me on hold, re -sync’d my account and now it works fine.
My subscribed channels are showing as not subscribed to on the new web browser. The channels are available on my mobile phone app and on my optic tv box, just showing as not subscribed on the new web browser, worked on the previous web version.Have t...
Tried that, got nowhere. Finally call tech support, on hold for 1 hour 30 min. Tech said they didn't know why it was not working but they are looking into it. Put me on hold for another 1/2 an hour. Still no solution. Give us 24 to 48 hours to l...
