Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 164 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 36074 Views
  • 43 replies
  • 7 kudos

Resolved! Pik TV app on Apple TV timing out - multiple errors

I've had Pik TV app on Apple TV for a few months. it frequently times out, need to reset, wait an hour or so and reboot. The past week, it happens daily. now resets and reboots, sign-outs, don't work. Strangely, now it is related to whether my MacBoo...

Season 1 episode 1 True Blood

Is anyone else having an issue with this? I can play other episodes but not the first one of the first season. It's annoying because I want to start from the beginning.

Stylo by Neighbour
  • 1590 Views
  • 3 replies
  • 0 kudos

Latest Episodes On Demand

Lately, I’m noticing that certain episodes for some of the shows I watch are taking forever to be added to On Demand! I’ve been waiting over 2 weeks for the latest 90 Day Fiancé episodes, and they still haven’t been added even though they aired awhil...

erikam by Neighbour
  • 1095 Views
  • 0 replies
  • 0 kudos

recording series

I tried setting up recording "Blue Jays in 30" as a series, but nothing gets recorded. I can record it as an episode, but not as a series. Why is that?

BobbyGee by Friendly Neighbour
  • 3360 Views
  • 6 replies
  • 0 kudos

Resolved! Sports channels?

Hi, I have basic Piktv with the extra 5 channels. I see there are three sports paks but am unsure what channels are included. There is the "Sports Pack" for $16, which of the sports channels are included in that one? Then there are the individual spo...

Sask3m by Neighbour
  • 3064 Views
  • 3 replies
  • 0 kudos

Resolved! Pik TV Live TV channels

Why does this forum keep switching from English to French? I have just received my Telus TV Digital Box to replace my old Media Box. I have completed the installation using ethernet cable. I have no Live TV channels. Other services like Netflix and O...

mgb1aaa by Neighbour
  • 4173 Views
  • 6 replies
  • 0 kudos

Missing episodes

Friends episodes 23 and 24 of season 9 are on Crave online, but not on my TV Crave on demand.

Recordings disappeared after reboot

My PVR wasnt working (it indicated it was still taping shows from last night and wouldn't record any current shows), so I reboot the main pvr box. That said once it rebooted all my recordings disappeared, however it is recording my currently schedule...

CC-123 by Neighbour
  • 2286 Views
  • 2 replies
  • 0 kudos

Resolved! Pik tv on tv app

So I haven't been able to sign in to my pik tv on my tv itself for about a month now. It won't let me log in and put my information in at all... why

Emm by Neighbour
  • 3038 Views
  • 5 replies
  • 0 kudos

Resolved! Programming slimline 2 to amazon fire TV

hello everyoneHaving trouble programming the Slimline 2 to the new Amazon Fire TV, no codes found in the manual or in google search. And the search function will find one that can turn the TV off (but not back on) can change input, but no other funct...

ribbertw by Organizer
  • 10970 Views
  • 11 replies
  • 0 kudos
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