Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
When we use Closed Captions on live tv channels there is about a 5-7 second delay between the audio and the closed captions. We had a tech here and he could not fix it. All TVs and all channels.
Can’t seem to get the new Telus TV app to work no matter what I try. Sign in is fine, but if I try to play live tv, it hangs, and then I get an error message “playback error: sorry an error was encountered. Please try again…”. Works fine on my iPhone...
I've got Crave on demand through Telus and just like with episode 3, episode 4 is not up. Why is this consistently happening and what am I actually paying for, here? @dru this is not okay. I should just be paying for the app itself instead of through...
I have crave on demand through Telus and the episode isn’t available? The first 2 episodes didn’t have a delay like this, any word on when it will be available?
My T3200 router's wireless signal is too weak for my living room wireless 4k box. So, I added a Telus wifi booster, connected my 4k box and it works great. I've now added a second booster in the office (T3200 router's wireless signal is too weak to r...
The Telus website for the new Telus TV+ service shows that recordings can be viewed on a browser on a computer: "If you have the Recordings bundle included as part of your Optik TV combo, you can also initiate playback of your recorded programs from ...
Since the January update of Telus TV+ rolled out on the Telus TV Digital Box, live TV pauses intermittently even though I don't touch the remote control. As soon as I press play, it continues again indefinitely and I never get the Loading Circle like...
Does the endless onslaught of Christmas movies ever end? It’s getting offensive. Kind of like they don’t value their customers!
Hi, I went to the Google Play Store to install the new Telus Tv Plus update you just released on 01-24-23, but it said it is not available for my android phone. I am running a Samsung Galaxy A52-5g phone. I was able to install the Telus Tv Plus updat...
Many times when I am watching on demand shows, the new episodes sometimes take a few weeks to upload or are missing and recently I found the wrong episode for the wrong series...Example Slice Below Deck S10 Ep9 is actually an episode of Below Deck Ad...
