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Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 252 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 48653 Views
  • 43 replies
  • 7 kudos

Resolved! Wirless Digital Box HDMI Port not working

Recently I have been trying to use my Telus Wireless Digital Box to watch shows but when I plug it in it says no signal all the lights on the front work. I have tried multiple different cables and tried it with different TVs. I also have a main Telus...

Ammaar by Friendly Neighbour
  • 2098 Views
  • 1 replies
  • 0 kudos

Optik TV gives No Output to TV

I'm trying to use my Telus Wireless TV Digital Box, but when I power it on the TV, it shows no signal. The signal strength is good and the lights work. It also turns on and off. It just doesn't output a signal. We tried multiple different cables and ...

Ammaar by Friendly Neighbour
  • 1467 Views
  • 1 replies
  • 0 kudos

Resolved! Which KVOS on channel 141?

Looking into maybe switching to Telus for our TV needs. Having a look at the channel listings, I see KVOS Bellingham listed in my area on channel 141, and I wondered if anyone can tell me if that is in fact the MeTV channel, as opposed to the Heroes ...

Dascott by Neighbour
  • 4873 Views
  • 3 replies
  • 1 kudos

Resolved! Tv plus app

Hi, new app does not work properly. I used to be able to setup recording of programs with the old app, and view my recordings. No longer possible. Contacted Tech Support and was told Telus rolled out the app without the back end support to actually c...

Audio_Guy by Friendly Neighbour
  • 7914 Views
  • 8 replies
  • 0 kudos

Resolved! Inatalling Pik TV on my Sony Google TV

Hello Everyone, I recently bought a Sony Google TV and I would like to use PikTV on it.Upon my seach of PikTV on the built-in Google Play Store, it suggests the item is not available in my country even I am now in Canada. Thus, I have no way to downl...

Resolved! Optik Home Services Updates

Telus used to maintain a great page showing all updates to Home Services at 2022 - TELUS Home Services Most Recent Changes Sch... - TELUS Neighbourhood However, it hasn't been updated since April. Where can I go to get this info now?

vortoozo by Organizer
  • 2293 Views
  • 1 replies
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Resolved! PVR

Can I watch one channel while recording a second channel?

Nicospar by Neighbour
  • 1873 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t record TLC shows

Anyone else having an issue with TLC where if you want to record a show for example today, it is telling you to do it manually? It likely isn’t just a Telus thing because someone on a Bell forum posted about the same thing? Also a show I know starts ...

bookgirl by Friendly Neighbour
  • 2435 Views
  • 2 replies
  • 0 kudos

Pik TV playback error

On my PC i randomly cannot watch Pik TV as it displays "Playback Error sorry an error has occurred please try again" Rebooted the PC many times , its random sometimes works sometimes not Very frustrating I pay for this service Note on my Pixel phone ...

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