TELUS Neighbourhood

JeffR · 03-13-2023

I have the new Google-based Telus TV+ box, and am having some issues with the Guide. Often, when I wake up the TV box from a period of dormancy, the Guide shows "No information" for most channels at the current time. It's fine starting at the top of ...

JeffR · 03-13-2023

I'm having a number of issues with the voice commands on my Google remote. If I say "Sportsnet" it changes the channel to Sportsnet One (OK, that's at least close). If I say "TSN" it also changes the channel to Sportsnet One. If I say "Sportsnet West...

JeffR · 03-13-2023

I'm having an issue with the new Telus TV+ system. When I set up a new Series Recording, it defaults to First Run and Reruns. However, when I try to edit the series to First Run only, it won't update. I get an error "Series recording can't be updated...

JeffR · 03-14-2023

Thanks @Optik-Kate - I'll try to stick to the channel number. Hopefully this is something Telus can address in a future update though. With so many channels, I'm not likely to remember all the numbers (whereas the name is fairly easy to remember). I...

JeffR · 03-14-2023

Thanks @Nighthawk - at least I know I'm not the only one. It seems to correct itself for me as well, but I assume that's just because the time catches up with the guide. I did a factory reset on my TV box this morning, at the suggestion of Telus sup...

JeffR · 03-14-2023

Hi @KHR - my guide is almost fully populated, except for the current hour-block. Almost every channel shows "no information" for the current block, then is fine for the next hour.

JeffR · 03-13-2023

Is there a code for Samsung devices?

TELUS Neighbourhood

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Guide issue - No information

Google remote - Voice command issues

Can't edit Scheduled Recordings

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