Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
we are new telus customers and have just built a new house with the box mounted behind the tv. what is an IR extender that will be compatible with the new telus box?
Hi do you lose your loyalty credits if you change your plan?
The app works fine on my iPhone but the video won’t work on my iPad, any idea why the video won’t work on my iPad?thanks
Firstly, I had the same isssue with my Pioneer sound system before getting this new sound bar. Points to STB? Secondly I have trawled the web, the forums and under the sofa but to no luck, yet loads of other people have roughly the same issues.It is ...
I get the following error when I attempt to access Optik TV on multiple computers: This site can't be reached oauth.tv.telus.net took too long to respond. I have also not been able to authenticate when trying to log on to Sportsnet as a television su...
I want to add a 3rd tv to my pure fibre optik tv plan
I live in a Townhouse Complex. We were told, if we can get 40% of the residences to convert to fibre, we would get 25% off our bill for a year. We did, but I am not allowed. That sales pitch does not apply to retired BC Tel employees. We find that ou...
Just installed the Telus Home Assistant skill on our Amazon Alexa devices. We should be able to find and connect to our Optik TV devices, but they are never found when searching for devices within the skill. Are others having the same problem with Te...
Hi, I just bought a Sanyo 40 inch smart tv. I am using the Telus slimline 2 remote. I have programed the remote for the Sanyo tv and it works fine, volume up/down, tv on/off. But when shut down for a period of time the tv will not turn on. I have to ...
The last couple of days I have not been getting my local commercials. I am in kamloops BC, but I have been getting the local override commercials for Prince George. Is this common to happen?
