Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
My building at 11020, 99 Avenue, Edmonton, T5K 2M2 provides tv as a Telus group account. The tv is paid for in rents. I have changed to Telus, it's either Optic TV or Pik TV and am hoping to get the same shows as had with Shaw tv.In particular, right...
There is not much on this topic on the Logitech support site, so I thought I would throw this one out to others who may have tried this.We subscribed to OptikTV and part of it is `free' Netflix. To use it on the Arris DVR you have to launch the app, ...
Hi there,Would you please tell me why I can’t access Netflix or Prime through Telus guide anymore? Netflix won’t login or connect and Prime won’t play anything and keep giving error msg. I checked on my other devices and they work fine.
Hello everyone, I can not watch Optik TV on the Google Chrome and Microsoft Edge browser. I am using Windows 10 and I am using Telus Purefiber service. When I login into Optik TV service on Google Chrome and Microsoft Edge, I can only hear the TV cha...
My slimline 2 remote works to control volume and turn tv on/off but nothing else. I've gone through the steps to program with my LG TV and I assumed it worked, since initially I couldn't even do those two actions... now I can control volume and power...
Everytime I attempt to update and change my theme packs the app tells me there's a problem on there end and to try again at a later date. The web site just sits in limbo forever when I try. This has been happening since I got optik tv. I don't want t...
Ok, I have shows that just disappear from my recordings. No it’s not a storage issue, it’s a vanishing act, I’m not deleting by accident. Has this happened to anyone else.
The third episode from Avenue 5 appears to be missing from On Demand.
Having a few issues with my TV that I’m hoping you can help with. When I turn on my TV, everything will be fine for a minute then my box will shut off and reinitialize. Takes about 5 minutes before it’s on again. Seems to happen if the TV has been of...
whenever we tune to Komo (ABC) channel 131, the channel works for about 30 seconds then goes to "Signal Lost" screen. other channels work what the heck is up with that particular channel.
