Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV User Experience Research Group

Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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IR repeater

we are new telus customers and have just built a new house with the box mounted behind the tv. what is an IR extender that will be compatible with the new telus box?

mcks by Just Moved In
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loyalty credits

Hi do you lose your loyalty credits if you change your plan?

JEH by Just Moved In
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Cannot access Optik TV on computer

I get the following error when I attempt to access Optik TV on multiple computers: This site can't be reached oauth.tv.telus.net took too long to respond. I have also not been able to authenticate when trying to log on to Sportsnet as a television su...

optik tv

I want to add a 3rd tv to my pure fibre optik tv plan  

Poopsie by Just Moved In
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Optik TV

I live in a Townhouse Complex. We were told, if we can get 40% of the residences to convert to fibre, we would get 25% off our bill for a year. We did, but I am not allowed. That sales pitch does not apply to retired BC Tel employees. We find that ou...

Laidback by Just Moved In
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Sanyo tv with telus remote

Hi, I just bought a Sanyo 40 inch smart tv. I am using the Telus slimline 2 remote. I have programed the remote for the Sanyo tv and it works fine, volume up/down, tv on/off. But when shut down for a period of time the tv will not turn on. I have to ...

aquirico by Just Moved In
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  • 3 replies
  • 1 kudos

Local Commercial override

The last couple of days I have not been getting my local commercials. I am in kamloops BC, but I have been getting the local override commercials for Prince George. Is this common to happen?

J514 by Just Moved In
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