Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Ok - the last month or so we keep having issues with our boxes.....I have to keep resetting them....... On Monday I could not access any of my pvr shows at all from any of my boxes..........The next morning, my main box was frozen on the last show we...
Does anyone else experience extreme difficulty with Pik TV on Apple TV? It is awful, guide wont move to any time but the current time, if a show starts at anytime after 00 or 30 , it wont play, This is the worst app experience I have had. Pik tv is f...
Hi, The Amazing Race Canada finale is not on the Amazing Race Canada section. Says it has 10 Eps not 11, that's 48 hours after airing and still not available.
I currently have Crave (Legacy) as one of my Theme packs. This is the service that provided Crave before they upgraded to their new service that includes HBO. When this first occured, I was able to still watch Crave in HD on my TV by logging in. Now,...
Wed Sept 21Hi - My Optik service did a major upgrade itself tonight - and I am wondering what the upgrades are. I can't find info anywhere on the Telus site. Any ideas? Thanks in advance!
1. Telus knocked at my door and said they could drop my monthly costs by $100/m from Shaw. It turns out this wasn’t accurate. The difference is more like $70/m2. My land line wasn’t transferred over as promised. It was dead for several days. We have ...
Is there a way to connect to an optic PVR box wirelessly? Want to move a room around and hate all the freaking wires. Can I use an access node or something? Anyone? Please and thanks.
Hi,I was using Optik TV box On Demand to access HBO/Crave content. The Third episode of House of the Dragon is missing. Episode 1,2 and 4 are there. Can that be corrected?Thanks.
My pic tv reset afyer a power failure and is now saying I live in Calagry( and not functioning but showing the menu) when I live in Victoria, but only through my Apple Tv box. It is in the correct zone on my Computer??I have unplugged my router and t...
Recordings unavailable on both Optik tv boxes. Reset both modem and TV boxes per Telus.com instructions but recordings still unavailable. TV’s connected to wifi and we can watch TV. Chat support useless because virtual assistant didn’t understand exp...
