Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Blue Jays in 4K

Last year all Blue Jays games aired in 4K on Sportsnet, however the opener yesterday did not and it appears tonight's game isn't either.Will this be coming back at some point this year? Why the change?Thanks!

Resolved! Optik TV install - How many physical outlets will be installed for free

Good day, Very recently I had Optik tv/phone/internet installed, in my condo unit. Every room has a telephone jack, with cat5 wire, along with a separate coax jack. All wires lead back to the utility area in my condo, where Telus installed their mode...

Netflix Error 500

This has been going on for several months and we've attempted to fix it by going in-depth with countless tech support people multiple times. We've had our optic boxes replaced, and nothing works. Every time we launch up Netflix both through the chann...

Biznasty by Just Moved In
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Resolved! Please add TVO to available channels in Alberta

I'm a transplanted Ontarian, and I NEEDS my TVO. I know I'm not the only person who would regularly tune in. TVO provides high quality public programming, great British dramas, educational children's shows, and it is commercial-free. It would be a gr...

CJN by Just Moved In
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apple tv

Apple TV won’t connect wirelessly to my Telus modem/router. It is up to date, Apple TV 3. It works at my sister’s place so there is nothing wrong with it.

Donnieb by Just Moved In
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Satellite On Demand AND PPV not working

Ever since I moved, my On Demand and PPV are not working. It's been 5 months, and Telus still hasn't figured out, or are making excuses, for this. I get the same error message each time, when I call, they tell me the error means we've ordered too man...

Harald by Neighbour
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Resolved! Wireless 4k Box and Netgear Orbi

I have a 4k wireless optik tv box on the far end of the house which is constantly cutting out and freezing due to the distance away from the Actiontec T3200 modem. I am wondering if using or creating a wireless mesh network with google wifi, netgear ...

jbolt249 by Just Moved In
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Resolved! Optik New Channels

In the past year, we have seen the Optik Channel count go down, while our fees have increased. It has been some time since TELUS announced any major changes to it programming. New channels use to arrive on a regular basis but are now a rarity. Severa...

worldtel by Connector
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Resolved! Optic tv guide

2 years has passed and the optic guide listings for 983 beIN sports HD are still not accurate with different listings showing under the search option while the guide shows to be announced and this causes the PVR not to record the MotoGP shows setup a...

viewer by Neighbour
  • 2 replies
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