Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 50797 Views
  • 182 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 40262 Views
  • 43 replies
  • 7 kudos

Apple TV app requires login each time

latest app version, re-installed many times. every time I leave the app or turn TV off, the next visit to the app requires login!!!!!!!!!!!!!!!! and you cannot even post a note to support???? kinda telling how interested Telus is in service, I wonder...

applesauce by Friendly Neighbour
  • 8707 Views
  • 5 replies
  • 0 kudos

Missing shows on Piktv

@Amyj- Bachelor in Paradise- Season 8- Episode number 15 and 16- Nov 21 and Nov 22- City tv

Cmirvine by Neighbour
  • 1227 Views
  • 1 replies
  • 0 kudos

Missing Episodes VOD

@AmyjA Friend of the FamilySeason 1Episodes 4, 5 and 6Showcase

dhelenes by Neighbour
  • 881 Views
  • 1 replies
  • 0 kudos

Resolved! Telus TV+ app for android tv or apple tv?

Is there a plan to have thr telus TV+ app on google or apple TV?I know the pik app work, but missing feature like PVR.Thanks

Patthe by Organizer
  • 3869 Views
  • 6 replies
  • 0 kudos

new telus tv plus website

anyone else having issues with the telustvplus website where it keeps logging you out every couple hrs and having to login every single day or everytime you open the website again?? it's actually pretty annoying i have to log in over and over and ove...

Resolved! TCL 40s325-ca code for the remote - that works

Has anyone managed to find a code for the TCL 40s325-ca remote that will work? 1724 is the closest one - can turn on/off, volume up/down, but that is it. Still have to use the original remote to browse. Tnx!

reporter by Neighbour
  • 5396 Views
  • 2 replies
  • 0 kudos

Resolved! Can I change my CIS330 from the ethernet to the coax connection?

I noticed that the cable for the TV is coax, but it goes into the ECB6200 to be converted to an ethernet connection to the CIS330 box. Is it possible to connect the CIS330 to the ECB6200 using the TV/STB Out coax connection, and using the ethernet po...

jeffto by Neighbour
  • 2497 Views
  • 2 replies
  • 0 kudos

Swapping channels...

Ok, so I go online to change my channels. It says "We are currently working on a new Pik TV web experience. Sorry for the inconvenience. You can easily add and remove channels on the My TELUS app." Cool, I have the app so I go there to change channel...

Series finale of TWD

When will the series finale of the TWD be available on demand ? I see the last 5 episodes but the finale that aired on the 20th

Cacaw by Neighbour
  • 1880 Views
  • 2 replies
  • 0 kudos
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