Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 183 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 42016 Views
  • 43 replies
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Resolved! The Last of Us delay?

I have crave on demand through Telus and the episode isn’t available? The first 2 episodes didn’t have a delay like this, any word on when it will be available?

Resolved! How to connect wireless 4k box to wifi booster?

My T3200 router's wireless signal is too weak for my living room wireless 4k box. So, I added a Telus wifi booster, connected my 4k box and it works great. I've now added a second booster in the office (T3200 router's wireless signal is too weak to r...

Resolved! Watch recordings with new Telus TV+ on computer with browser

The Telus website for the new Telus TV+ service shows that recordings can be viewed on a browser on a computer: "If you have the Recordings bundle included as part of your Optik TV combo, you can also initiate playback of your recorded programs from ...

rt1 by Friendly Neighbour
  • 9994 Views
  • 7 replies
  • 0 kudos

New Telus Tv+ pauses automatically since update

Since the January update of Telus TV+ rolled out on the Telus TV Digital Box, live TV pauses intermittently even though I don't touch the remote control. As soon as I press play, it continues again indefinitely and I never get the Loading Circle like...

Herc by Friendly Neighbour
  • 4164 Views
  • 6 replies
  • 0 kudos

Resolved! Programming

Does the endless onslaught of Christmas movies ever end? It’s getting offensive. Kind of like they don’t value their customers!

Resolved! New 01-24-23 Telus Tv Plus Update won't install

Hi, I went to the Google Play Store to install the new Telus Tv Plus update you just released on 01-24-23, but it said it is not available for my android phone. I am running a Samsung Galaxy A52-5g phone. I was able to install the Telus Tv Plus updat...

Missing or wrong episodes

Many times when I am watching on demand shows, the new episodes sometimes take a few weeks to upload or are missing and recently I found the wrong episode for the wrong series...Example Slice Below Deck S10 Ep9 is actually an episode of Below Deck Ad...

Shambles by Neighbour
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  • 2 replies
  • 0 kudos

Chanel 100 glitching

CBUTDT channel has been glitching cutting out sound last couple weeks

Missing episode VOD

VOD is still missing latest episode of MTVs The Challenge: Ride or Dies "Knot a Problem" from Jan.18, 2023.

Friendliest neighbours