Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
90 Day Fiancé: The Other WayWhy are episodes 12 and 13 of season 4 missing?
I am half way thru the season episodes and the whole thing disappeared from TV On Demand…… anyone experiencing the same thing and can someone helping getting it back? T___T
Anyone interested price increases coming in June Price increase increases to packages and equipment rental by $5 a month
My mom was having an issue where she noticed a show wasn't recording. Last time she saw it happen, she restarted the box, recorded the episode at a later time, and it was fine. When she restarted it today, every recording she had was deleted. We wait...
My digital box is making a intermittent clicking/popping noise
My contract with Telus home services is up in a month. I tried to call the loyalty department to sign up for another 2 year contract but they are unable to upgrade my TV equipement to the new Telus TV system with cloud recordings. According to the ag...
I will replacing my Optik hardware when it arrives next week. Do I lose my existing PVR recordings when I do that?
My Pik TV app on Google Chromecast won't work. Either it doesn't have any sounds or it gives me an error that I need to disconnect my Bluetooth speaker! and again won't work. Any idea?!
What happened to The News Forum on channel 842 in Calgary?
Hello, I can't sign into Telus TV+ on my mobile app, PC browser or Optik TV box. It's not hardware related because I get the same error on all of these devices. I know I am using the correct username and password, because if I type the wrong password...
