Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 57360 Views
  • 192 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 42774 Views
  • 43 replies
  • 7 kudos

Optic TV+ App

Can I use Optic TV + in the USAI have Optic TV at home and I had the application here in the USA as well and use to be able to watch shows live and on-demand using the TV app.Now the application is Optic TV+ and I cannot see any of the shows I use to...

bgannon1 by Neighbour
  • 2124 Views
  • 1 replies
  • 0 kudos

Missing Episodes Doctor Who on Crave

I know Disney has gotten the rights to some of the new who episodes but of the seasons that are left there are huge gaps. Season 5 is missing and Season 6 has only 1 episode in it. Is this because of Disney or a glitch, if the later hopefully the epi...

cgibbins by Neighbour
  • 1386 Views
  • 1 replies
  • 0 kudos

Continuous volume

Hi! I just got a new Telus remote today. The previous remote was programmed to raise or lower volume just by holding up or down volume key. I forgot to ask the technician to program this same option with the new one. Now I’m stuck having to press the...

Debbles by Neighbour
  • 737 Views
  • 0 replies
  • 0 kudos

Any tips for better audio quality?

Just wondering if I'm missing a setting somewhere. My audio is terrible, dialogue is difficult to catch often run my sound bar @80 just so I don't need captions, meanwhile background noise and music are overbearing and just trash quality. Upgraded my...

Optikalist by Friendly Neighbour
  • 4301 Views
  • 8 replies
  • 0 kudos

Optic TV App VOD error message

Since the recent App update, I keep getting the same error message with any VOD content that I attempt to play.

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CaitlinH by Neighbour
  • 1594 Views
  • 2 replies
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Missing episode Optik tv

HelloMy son and I have been waiting for the finale (Episode 11) of Lego Masters Australia Season 2. It was never added.Thank you!@dru

Sports program descriptions wrong

The Golf channel lists a live game event I want to tape. It doesn't tell me it is only half the game. What other televised games are only half the game? Say so!

Prender by Neighbour
  • 1070 Views
  • 1 replies
  • 0 kudos

Last of Us Episode 5

The wrong episode of last of us is airing tonight on HBO. They pulled the air date ahead but are playing the episode from last week. When I check the episode that airs on Sunday it says original air date Feb 10th,so why is it not airing tonight - Feb...

Emitskatan by Friendly Neighbour
  • 1276 Views
  • 1 replies
  • 0 kudos

MIssing VoD - TLC Episodes

@dru Episodes 1, 2, 3 of S4 of Darcey & StaceyEpisodes 1, 2, 3 of S4 of 1,000 SistersEpisode 2 of S4 of 90 Day Fiance: The Other Way

Friendliest neighbours