Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I went to the settings where I select and deselect my channels, but then I go to my guide, and they're ALL still there..I don't want to see shows I can't watch on my guide.I also want to delete any shows I have to pay for. Can I have them not show up...
Why isn't there a timeline of where I am in a show?I fast forward but I'm doing it blindly. I have no idea if there's 5 minutes left or 45 minutes.Is there something I can turn on to show it?
It's frustrating to not know what series and episode I've recorded.Putting date first aired is great, but not helpful if looking for a specific episode, or wondering if I have the complete series.I miss Shaw because they had it.
Hi, I'm looking for a level of granularity that might not exist. I can record or watch a show, but I'm interested in finding a specific season. Can I search for seasons or episodes in Search? If not, can you suggest the best way to find a specific se...
Hi, My 70 year old Father's Optik account is compromised. I think this because there has been hundreds of dollars' worth of PPV and movie purchases since day one of him getting the new service. (May 2022) He is 70 years old, never rented a movie a da...
I have rebooted the modem, and I have rebooted the PVR. We have other TVs, and none of them will show the programed recordings. They all say that the list is unavailable. When I try to record something new, it says the PVR is unavailable.
So I started a thread last September concerning current free previews that were available on Telus since I was doing the same on SHAW's Forums when I was a SHAW customer. https://forum.telus.com/t5/Optik-TV/Current-Free-Previews/m-p/128819#M9776 I we...
Optik TV Paramount Service - Yellowstone S5 E08 is currently missing. @Amyj
I'm new to the Pik tv and never used it before. Telus informed me that to log in you need to type in the same password and username as My Telus. but that doesn't work and i cant get into the account.
Hi episodes 6 and 7 have been missing from the L word Gen Q Season 3 for 10 days now, can this please be updated. Thanks
