Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Does anyone know when Telus will offer Great American Family Channel
Saw on the Telus site today. Is it available yet? If so how? https://www.telus.com/en/tv/4k-pvr-and-wireless-digital-box?linkname=Hardware&linktype=ge-meganav
Anyone have an info on or willl they be cracking down on Netflix account sharing for those of us who have Netflix via Optik TV Subscription...
This happened just before the update from PIK and now it is happening again, regardless of the browser used I get logged out every 1/2 hour and have to log in again only to get logged out in 1/2 hour. Cookie is set and no adblockers etc....refreshed ...
I have emailed this before & you so nicely thanked me for the feedback, yet nothing changed. This drives us absolutely nuts, so perhaps if I laid out better specifics, you can see what’s happening. We were watching the show, Flight Attendant - on dem...
For some reason, if one TV is playing a recording (non-4K) then I am unable to playback a 4K recording. I get the following message: Playback limit has been reached. Too many TVs in your home are playing recordings or delayed TV. I can playback a sec...
When we use Closed Captions on live tv channels there is about a 5-7 second delay between the audio and the closed captions. We had a tech here and he could not fix it. All TVs and all channels.
Can’t seem to get the new Telus TV app to work no matter what I try. Sign in is fine, but if I try to play live tv, it hangs, and then I get an error message “playback error: sorry an error was encountered. Please try again…”. Works fine on my iPhone...
I've got Crave on demand through Telus and just like with episode 3, episode 4 is not up. Why is this consistently happening and what am I actually paying for, here? @dru this is not okay. I should just be paying for the app itself instead of through...
I have crave on demand through Telus and the episode isn’t available? The first 2 episodes didn’t have a delay like this, any word on when it will be available?
