Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 43 replies
  • 5 kudos

Optic TV App Issue

I have recently noticed that my Telus Optic TV app is now not functioning. At first it would play, then the picture would freeze. Not when I start it, I get a blank screen. I have a Samsung E 8 tablet. Let me know what the issue is. Thanks

Tom4 by Just Moved In
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Wifi issue

I have an internet and tv issue for more than a week.technicians keep saying outage in my area I checked on the map everything is okI don’t know how to pass this holiday without internet

hakim by Just Moved In
  • 2 replies
  • 0 kudos

Optik tv

My Telus box is very slow when using on demand and Netflix. My secondary wireless box is much faster. Is there a way to speed up the main Telus box?

DBrowner by Just Moved In
  • 1 replies
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Slimline2 optic tv remote

When I push the optic button on my remote it goes green and the tv button immediately goes red. The tv won’t come on. The power button on the tv is also flashing red. I’ve tried unplugging and reprogramming my remote.

tjkelley by Just Moved In
  • 1 replies
  • 0 kudos


Recording Stephen Colbert. Used to work but now it does only sometimes. Sometimes the whole thing. Sometimes halfway and stops though it shows the full time and other times it says it recorded but will play not even one seconds worth. Pvr is 49% full...

Kimmik by Organizer
  • 6 replies
  • 0 kudos

Tv program information

Why is tv series and episodes not included in the information.when I record tv series there is no information advising me of the episode and or series date. Trying to watch the series in a logical order is not available. This would help when trying t...

Coot by Just Moved In
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  • 0 kudos

Slimline2 and hisense

Any chance someone has another list of hisense codes I could try?

Theo13 by Friendly Neighbour
  • 1 replies
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How do I get my slimline2 to work with my hisense tv?

Theo13 by Friendly Neighbour
  • 1 replies
  • 0 kudos