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marty0701
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Re: Telus TV (Pik TV) - CTV and Global channels keep dropping
BC Okanagan. Hope that helps you. On Saturday, July 1, 2023 at 10:40:29 AM PDT, TELUS Neighbourhood <[email protected]> wrote: Hi marty0701, st0106 (Advocate) posted a new reply in Pik TV™ on 07-01-2023 01:40 PM: Re: Telus TV (Pik TV) - CTV and Global channels keep dropping Btw, which tv market are you residing in? Some of the channels share the same # in different locations. I’m interested in the full list of the channels available with Restart lol. Reply | Accept as Solution | Give Kudos TELUS Neighbourhood sent this message to (removed personal email). You are receiving this email because a new message matches your subscription to a topic. If you do not want to receive notification for this message, unsubscribe the topic or mute the message. To control which emails we send you please go to, manage your subscription & notification settings or unsubscribe.16KViews2likes1CommentRe: Telus TV (Pik TV) - CTV and Global channels keep dropping
Apologies to Optik-Kate ... I did not see her Wednesday post. But I had already tried various virus scans, cleared trackers and temp files, and cleared histories, cookies, and caches for both Edge and Chrome Monday afternoon and got things back on track by the Monday evening news. In truth, since I seem to have fixed it, and had not heard more from Telus by Monday evening, I stopped looking for a solution from Telus and missed her post. Thanks to her for documenting the solution that seems to have worked. It may help others in similar circumstances. Thanks marty0701 PS To st0106: My TVs are all late 20-naughts--early 20-teens vintage and all work fine on HDMI connections to PCs of the same vintages. I will probably upgrade some TVs by year end as I am experiencing areas of dead pixels on the older ones. On Friday, June 30, 2023 at 08:20:19 PM PDT, TELUS Neighbourhood <[email protected]> wrote: Hi marty0701, st0106 (Advisor) posted a new reply in Pik TV™ on 06-30-2023 11:20 PM: Re: Telus TV (Pik TV) - CTV and Global channels keep dropping How old is your TV? Can you connect it with an android, Apple or a Telus TV box? My landlord offers me a 1080P Samsung TV from the mid 10s, and it works smoothly with all the types of tv boxes I just mentioned. Reply | Accept as Solution | Give Kudos TELUS Neighbourhood sent this message to (removed personal email) You are receiving this email because a new message matches your subscription to a topic. If you do not want to receive notification for this message, unsubscribe the topic or mute the message. To control which emails we send you please go to, manage your subscription & notification settings or unsubscribe.16KViews1like0CommentsRe: Telus TV (Pik TV) - CTV and Global channels keep dropping
Thanks for the nfo on the refresh icon. I'll keep it in mind. And I'll also revise my assumption that that is what is causing the issue. The particularly bad channel is CTV 101 ... it is constantly kicking me out to the home screen. CNN was on most of the day yesterday and it did not boot us out ... but I had assumed that the boot out had something to do with the refresh icon. I watch the TV in the browser, and the TV is set up as a secondary monitor via an HDMI cable. This set up has worked fine until just recently (late last week). It has continued to work on most other channels. When it happens, I have restarted the broser, used a different browser, rebooted the PC, checked the internet connection, etc. but none of these has fixed the issue. So your question leads me to believe that there may be some other way to connect the TV? Bear in mind that the TV is old tech and is not a "smart" TV. The laptop is Win 10 Home, up to date.17KViews0likes1CommentRe: Telus TV (Pik TV) - CTV and Global channels keep dropping
specific channels that have the "refresh" icon ... 101, 102, 104, 106, 115, 119, 120, 128, 302, 303, 390, 392, 400, 401, 406, 407, 408, 409, 802, 900, 901, 902, 903, 904, 2001, 2007, 2053 i can't say I've tried them all but certainly the ones I hnormally watch (especially the local channels, the news channels, and TSN) boot me out to the home screen within 10 or so miniutes. And it does seem that this list appears to be growing, WTH?17KViews0likes3CommentsTelus TV (Pik TV) - CTV and Global channels keep dropping
Since about Friday, seems that all CTV channels and the CTV affiliates (TSN, for example) keep dropping every 2-10 minutes (random timing), kicking me back to the home screen. The same thing happens with the Global BC and Global Okanagan channels. In the Channel Guide, each of the affected stations have what appears to be a "refresh" icon (circular arrow similar to the refresh button on a browser) in the box with the current program. I have no idea what that means or if it is requiring me to do something. I am using a computer to drive a TV from a browser. It has been working fine for years ... until now. Please fix ... it is quite annoying.17KViews1like16Comments