My 88 year old mother lives alone ! Rarely has company, and has been being charged for demand rentals for months now , for one month 24 movies !! I have a pin on her demand , she can not access at all !! No way she can ! The movies that Telus says sh...
My 2-year contract with Telus just finished. My latest bill is a little more than double what I have been paying for the last two years. I am in the process of canceling and signing up with Shaw. I thought I would first check to see if there was a wa...
Hello, I'm asking this on behalf of another user. His Telus email/Google account restricts the use of the Google Maps (Maps open to a message telling to contact the org admin).He has to sign out or use a different browser in order to use Maps at the ...
I tried to redeem points for a GC. The Telus site asked me if they could call or txt my landline so I selected call. When I receive the call, the system says a TTS error has been detected or something similar about a TTS error. How to I resolve this ...
had optik t.v. and more internet speed set up on may 4th it’s now june 15. also notice bell took a month payment out when i was told telus would cancel it for us. and we need paper bills, husband can’t pay online due to a stroke in case something hap...
I closed my internet account back in 2017. I thought everything was taken care of such as payments and closing balances etc.I happened to check my junk mail in my folder today and I had an email from a collections agency called General Billing inform...
I was on a two year contract and recently I talked to customer loyalty department to renew my contract. I was given a package for $49 . One of the credit was not applied for more than a year. I was told by the rep to talk with their manager to overri...
Our basement used to be rented out and the tenant had Telus Optik service. They have since moved out and we have renovated the basement as we will no longer be renting it out.We have an ONT already for our service so we don’t need a 2nd.What do I do ...
I had my installation in March, two days after installation we determined we didnt want the home security system due to cost. The installer came the next day and uninstalled all the security equipment and took them with him. I have called now 3 times...
if Telus can't get it together enough to send me my invoice by email instead of me trying to remember to go on their website and try to remember how to access the account, why can't they at least send an email stating that the invoice is due. Instead...
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