My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Credit Reference Letters

Hi,Anybody know if Telus can produce a Credit Reference letter if requested for one?I'm applying for a new account with BC Hydro, and they can waive the Security Deposit for new accounts if I have a good bill payment record with another utility bill ...

Canucks_2 by Just Moved In
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Resolved! Account change

I am living in UK, can I transfer my account to my friend who is sharing my apartment?If not how to close it?

adding a 2nd home phone number

We currently have Telus home internet and home phone bundle. How can we add a 2nd home phone number to account.

mjhsieh by Just Moved In
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Telus Rewards are NOT

Redeemed a Telus Reward for a discount on Garmin wearable today (20% off, $30 discount). No details on reward selection page regarding limitations on reward usage until you redeem points for reward and then note in redemption terms that rewards are n...

I moved my services but still have to pay

I currently just moved my home services to my new address, everything is still the same, my network even the boxes. But now for the past couple of months i have had to pay for home services at my old adress and my new address. I dont know what to do ...

PlanetP by Just Moved In
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Wasn’t able to complete account registration

I keep using virtual assistant to register My Telus account but I didn’t receive any verification code in email or phone. I only received an email asking me to fill in my phone number to complete account registration but it has never been successful

Cancelling my contract

I am selling my home, but not buying another. What do i do with the boxes for my Telus system?

Laa2022 by Just Moved In
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Over charged

I am new to forum.So in February I contacted Loyalty department because I was planning on leaving Telus for Lightspeed internet. Reason I needed to lower my monthly bills and Lightspeed has some better prices then Telus. After seeing if Telus was wil...

AGH by Just Moved In
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