My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

How can I delete all my old credit card data?

I recently updated my new credit card info only to see a selection of four different cards I've used in the past. How can I delete these old credit card numbers and data? I've been through the virtual assistant, and every other page on the site. Don'...

wrichmo by Just Moved In
  • 2319 Views
  • 1 replies
  • 0 kudos

My TELUS - home internet usage details not showing up

I normally go to a page under Internet in My TELUS to look at daily totals for my home internet usage (downloads/uploads/total data by day). It doesn't seem to me be working for the last two days, The total home internet to date for the billing cycle...

Arcadian hub?

what is Arcadian hub (white cylinder hub) . I have unlimited data and pik TV. What motem or the main wifi should I have? What is advanced . Is it not installed properly?

Why is my Chrome account managed by telus.net?

When I use my telus email to sign in to chrome, it will not let me sync my bookmarks and other info because it says my browser is managed by telus.net. This is very frustrating.

Jimmcl by Just Moved In
  • 10672 Views
  • 10 replies
  • 1 kudos

Installation of fibre services

I am now on day 49 of the countdown for the installation of Optik TV and internet service. First, no fibre to the house, so asked to have ADSL installed. Had to ask, as it wasn't offered. This was early April. Installation of fibre drop was initiated...

Monicat by Just Moved In
  • 2823 Views
  • 3 replies
  • 0 kudos

Unlisted number

If my phone number is unlisted, will it show up on Call display of the person I am calling?

Jazzy99 by Just Moved In
  • 2408 Views
  • 1 replies
  • 0 kudos

explain meaning of this addon

my internet plan is internet 6 and have an addon which says " unlimited data" does that mean for my phone or what? can someone explain?

mrfixu by Just Moved In
  • 1629 Views
  • 2 replies
  • 0 kudos

Where is my bill? Missing bill, not available online

My bill is missing online. It only shows me last month's bill which I already paid. I am signed up for pre-authorized payments and I need to know how much money to transfer to my bank account where the payments withdraw. I usually can see my bill on ...

slyjester by Just Moved In
  • 1851 Views
  • 1 replies
  • 0 kudos

Telus home page

Is there anyone else having problems with Chat on their MyTelus home page?

Cobra_fd by Just Moved In
  • 1811 Views
  • 1 replies
  • 0 kudos