TELUS Neighbourhood

how do i redeem - if I select view catalogue it responds nothing available

Unhappy

Account [mod edit - personal info] - this account has been disconnected twice in November winter months I might add, and now it’s not even the first week of December. I would like to put a complaint in as this is ridiculous 3 times in 5 weeks and I’v...

Upgrading my service

I'm trying to upgrade my services bundling Internet and TV and the online system sends me to Telus Assist rather than to Checkout. I've spent over an hour waiting for a live assistant and then they aren't prepared to give me the online deal.

Billing prices shooting up, customer service GONE

In September, my bill was $164. In October, my 'discounts' ended and it shot up to $194. Telus loyalty dropped it to $173 for November - on a 2yr term. The December bill is $187. Tried to contact Telus - can't find a phone number. Tried chat - no age...

Home

My father is 98years old and I wanted to know why there is a bill of 500when there should be a code for the movies I am hoping that my father doesn't have to for this is something that he doesn't have to pay

refund has not been sent in 18 months.

My account was canceled back in around May 2022. due to a new offer. However the refund check hasn't sent out and I didn't noticed it until yesterday. I used to trust Telus is a ESG company and will always take care of their customer to a higher stan...

Where did the router go?

Good afternoon. I had a problem with the delivery of the router after concluding an agreement with your company. I concluded the contract on November 9 (Thursday), when concluding the contract I was told that the router would be delivered on November...

Phone Call from someone claiming to be a Telus Rep

I have received several call from a 250-295-9355 claiming that they can offer me 40% off my Telus bill. Is this legit? They wanted my email to send me the information. I have run the phone number and nothing seems to come up.