Why are you so terrible at customer service? chat: Virtual chat useless;
can't answer complex issues. Live chat 50+ queue.email: No
replytelephone: over an hour wait in person sales agent: may have lied
to my face but can't speak to anyone to confirm...
Upon searching I found that you need to phone Telus for cancellations. I
tried, but it's so frustrating when you have wait an hour and haven't
even talked to an actual human yet. I read that Telus will send you a
return box, how do you pay your final...
Greetings, I seem to remember seeing the ability to set internet usage
alerts. Am I remembering this correctly? I can't find this option
anymore. Telus has disabled the app for BlackBerry, so I can't use that
any more. Thanks,Shane.
After spending 2 hours yesterday with Support, changing password, doing
scan, going thru every conceivable possibility, everything seemed fine.
But no, today my Phishing popup is back ! Is anyone else getting this
message...."Your Telus account setti...
Hello I like to complaint formally when I spoke to Jordan at loyaltiy
about my June 2018 statement says I have a contract Dec 17 2018 to Dec
2019for 50.00 montly just internet 100 now is July statement they
charged my home internet 85.00 !!!!!!!!!!!!...
Last summer Telus intalled Fiber Optics in my area and Boxing Day, I
lost power to my home. When EPCOR repaired the line, they showed me how
the Telus line was sitting on the damaged EPCOR power line. They were
supposed to be nowhere near the existin...
Hello!I have recently been thinking about applying to join the Telus
retail team, however, when I do try to fill out an application it
rejects it because I am not 18. My question is, why do I have to be 18
to apply for this job, and could there perha...
My wife's email was hacked, and now we have no access to our account
number to pay our bill. Is there any way to get our account number? We
can at least log in to our account and change the email address