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Frustrated6
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Joined 3 years ago
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cannot report broken link to website from email advising bill is broken.
Trying to report a broken link as a good customer. Can't find anything on the website to report it. Chat robot is totally useless. Not gonna sit on the phone for 1 hour to report it. Telus, if you want to keep improving your service, allow us to feedback on website errors!Solved2.1KViews0likes1CommentBilling prices shooting up, customer service GONE
In September, my bill was $164. In October, my 'discounts' ended and it shot up to $194. Telus loyalty dropped it to $173 for November - on a 2yr term. The December bill is $187. Tried to contact Telus - can't find a phone number. Tried chat - no agents available, would I like a call-back? Sigh. Okay. When would I like the call-back .. 2 days from now at 11am, 11:30am or 12am? Good grief. What happened to the idea that a contract was to be followed by both parties t the contract?1.7KViews0likes1Comment