So I ordered the PureFibre bundle that gave me a free Samsung 55" 4K TV and they said the TV will ship 4-8 weeks after I've activated my services. So 11 weeks go by and still nothing so I start making phone calls and turns out neither telus marketing...
*Friday- I just wanted to move my services to another home for Aug 5th *I Called back *Sat- I was moved to the wrong home *I Called back *Sat- Someone ordered Telus online security on my account *I Called back *Sunday- You cut off my camera access an...
My aunt is moving in with me and so she no longer needs her current Telus internet/account. However, she needs to keep her Telus email. Is she able to transfer her current Telus email to my Telus account, and have private access to it? OR will she ha...
My 88 year old mother lives alone ! Rarely has company, and has been being charged for demand rentals for months now , for one month 24 movies !! I have a pin on her demand , she can not access at all !! No way she can ! The movies that Telus says sh...
My 2-year contract with Telus just finished. My latest bill is a little more than double what I have been paying for the last two years. I am in the process of canceling and signing up with Shaw. I thought I would first check to see if there was a wa...
Hello, I'm asking this on behalf of another user. His Telus email/Google account restricts the use of the Google Maps (Maps open to a message telling to contact the org admin).He has to sign out or use a different browser in order to use Maps at the ...
I tried to redeem points for a GC. The Telus site asked me if they could call or txt my landline so I selected call. When I receive the call, the system says a TTS error has been detected or something similar about a TTS error. How to I resolve this ...
had optik t.v. and more internet speed set up on may 4th it’s now june 15. also notice bell took a month payment out when i was told telus would cancel it for us. and we need paper bills, husband can’t pay online due to a stroke in case something hap...
I closed my internet account back in 2017. I thought everything was taken care of such as payments and closing balances etc.I happened to check my junk mail in my folder today and I had an email from a collections agency called General Billing inform...
I was on a two year contract and recently I talked to customer loyalty department to renew my contract. I was given a package for $49 . One of the credit was not applied for more than a year. I was told by the rep to talk with their manager to overri...
