My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! My Telus login issues

Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. I am logged into Telus TV+ without issues, same username and password. Well, it’s been 3 months since I had a Telus issue which i...

Massive Increase in my Bill for Service/Change I Did Not Order

Still reeling from this and of course it's Sunday and I can't call Billing.Bill has gone from $110. to $183. Discovered it when I was in my chequing account and noticed an increase last month. I thought $139. was bad but then I checked my Telus Accou...

shegide by Organizer
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  • 2 replies
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Gmail full and Google one upgrade

Hello, My Gmail inbox is full, if I upgrade to a Google One account will it be applied and work on my Telus/Gmail? Thank youMarlene

Marlene6 by Neighbour
  • 1358 Views
  • 1 replies
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Resolved! Billing Cycle start/end.

For my internet usage this month, I went over into the first block of overage data. I'm close to hitting the first extra 50g block and don't want to hit the $20 second one. Now, looking at my data page it says billing cycle Feb 23 to March 22 but it ...

Pokitaru by Neighbour
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  • 2 replies
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Telus rewards poor user experience

I tried to redeem rewards. There's no menu option for rewards, I have to search for it in the MyTelus section. It's not even in the sub menu for MyTelus. I redeemed for a $50 starbucks gift card. the email arrived instantly and the link didn't work. ...

Why ... Google Workspace Calendar Logon process?

Recently my Telus logon process has changed. Historically I'd log into my Telus (gmail) account and it would automatically open and log into my calendar. Instead of my Calendar page I get a redirect to:https://workspace.google.com/products/calendar/?...

Rick81 by Coach
  • 2597 Views
  • 2 replies
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Bill Payment Not Received

Getting frustrated more & more with TELUS. Paid my Home Services Security bill online. After hitting the submit button, I got some kind of message, where I usually get a confirmation number, saying that sorry, we couldn't process your payment but don...

Getting message saying "unauthorized to view this page"

For the last several days I've been getting this message "******@gmail.com is unauthorized to view this. Please report the issue if you feel you reached this page in error. Sign in as a different user." I emailed support and have been waiting for ans...

kasage00 by Neighbour
  • 5547 Views
  • 8 replies
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Late Payment Charge?

For the first time in over 30 years, I was charged a late payment fee of $2.81.The explanation is that Telus requires more time to process the payment.if this was true, Telus should change the due date.Not penalize me.It’s not my fault that Telus can...

PeterC2 by Neighbour
  • 2044 Views
  • 1 replies
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