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Forum discussion about TELUS Home Services plans and accounts.
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unresponsed employee

A telus employee, Geoff Ehresman was around my neighbourhood (3000 block East 49 Avenue, Vancouver) last week, he came into my house twice and got my information (driver license and credit card) said that to help me get a corporate data plan for my s...

TracySo by • Just Moved In
  • 9409 Views
  • 12 replies
  • 0 kudos

Resolved! Rewards

Why did Telus remove Amazon and iTunes gift cards? It was nice getting a little 'gift' now and then. Now, however, the only things left in the program are contests, which have no value unless you (unlikely) win, or donations to charitues. I already g...

Joey2 by • Just Moved In
  • 17182 Views
  • 18 replies
  • 2 kudos

Online PDFs not updating to reflect account changes.

Why are invoices only generated once a month, when account changes and online PDF invoices exist? When a substantial account change is made, the current system is that the change is reflected with a credit the next month. This is a fairly antiquated ...

AshtonG by • Just Moved In
  • 2308 Views
  • 1 replies
  • 1 kudos

Hi need help to hook back up

Hi I use to have cable and phone but I moved then wanted it switched over to my new address but then got a 900 dollar bill witch I was making payments but when I moved I missed the instal date but you kept billing me I called in said was moving shin ...

Rewards

Where do I go to find out my rewards?

MaRsH by • Just Moved In
  • 3577 Views
  • 2 replies
  • 0 kudos

How can I get Telus to stop calling me?

At least once every 2-weeks, I get a call from India trying to sign me up for Telus services. I've told them on no less than three occasions to stop calling me and to take me off their contact list. No such luck! I am so sick and tired that as soon a...

JJLad by • Just Moved In
  • 18633 Views
  • 13 replies
  • 2 kudos

Crave TV - Can't Find Discovery Canada's Frontier

When we got Telus, we also subscribed to Crave. But when I go to the Crave Channel on Optik TV, I can't find Frontier. My old subscription to Crave has this show - but I can't find it on Optik Crave. I also can't find a way to do a general search on ...

Chrisps by • Just Moved In
  • 2670 Views
  • 1 replies
  • 0 kudos

View calls made

Greetings, Can I view the long distance calls I've made since my last biil? I've already signed up for My Telus, but I can't find this feature. Thanks,Shane.

Shane by • Leader
  • 2660 Views
  • 2 replies
  • 0 kudos

Another Price Increase

Greetings, A few months ago I asked if Telus if they would raise the price during a "contract". They said that they wouldn't, so I signed up for a two year contact. Since then, I always check the bill's fine print to see if they try to sneak somethin...

Shane by • Leader
  • 5068 Views
  • 3 replies
  • 0 kudos
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