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Forum discussion about TELUS Home Services plans and accounts.
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Online banking

My online banking is asking for a 10 digit account number and mine is only 9?

tkynock by • Just Moved In
  • 7228 Views
  • 2 replies
  • 0 kudos

Resolved! Why is recording not allowed on some channels?

Some channels display a notice that says recording is not allowed on this channel.Why?I think a discount is owed because no one mentioned this when we signed our contract.I have searched the Internet but somehow nothing applicable comes up. Strange I...

MrKong by • Friendly Neighbour
  • 6001 Views
  • 3 replies
  • 0 kudos

Contract Ending....now what??

There's still some time, but my 3 yr contract for Optik TV is coming to an end. I called in to see what will happen once it ends. To continue with Optik my choices are: $0/month for 3 yrs, $10/month for 2 yrs, $15/month for 1 yr, or month to month fo...

teddybear by • Just Moved In
  • 3469 Views
  • 0 replies
  • 0 kudos

telus should call us back rather than put us on hold

When I have to call Telus for some sort of support, invariably I encounter an "all agents are busy, please stay on the line" message. More than 3 years ago I had my TV service with Shaw, who are NOT a phone company. But they had worked out how to cal...

ebill on line

We are having problems accessing our account in order to pay our bill online.

knitsui by • Just Moved In
  • 14046 Views
  • 8 replies
  • 1 kudos
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