My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Online banking

My online banking is asking for a 10 digit account number and mine is only 9?

tkynock by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Why is recording not allowed on some channels?

Some channels display a notice that says recording is not allowed on this channel.Why?I think a discount is owed because no one mentioned this when we signed our contract.I have searched the Internet but somehow nothing applicable comes up. Strange I...

MrKong by Friendly Neighbour
  • 3 replies
  • 0 kudos

Contract what??

There's still some time, but my 3 yr contract for Optik TV is coming to an end. I called in to see what will happen once it ends. To continue with Optik my choices are: $0/month for 3 yrs, $10/month for 2 yrs, $15/month for 1 yr, or month to month fo...

teddybear by Just Moved In
  • 0 replies
  • 0 kudos

telus should call us back rather than put us on hold

When I have to call Telus for some sort of support, invariably I encounter an "all agents are busy, please stay on the line" message. More than 3 years ago I had my TV service with Shaw, who are NOT a phone company. But they had worked out how to cal...

ebill on line

We are having problems accessing our account in order to pay our bill online.

knitsui by Just Moved In
  • 8 replies
  • 1 kudos