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Forum discussion about TELUS Home Services plans and accounts.
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Telus TV +

Hi All,I am trying to login to Telus TV plus using MY Telus UN and PW. I receive an error "Login failed: Missing SSO Ping path"Does anyone know what the problem might be?Thanks!

Resolved! can't access email

Can't access email this morning. Get message. "the application you are attempting to authenticate is not authorized to use CAS " ???

Account Issues Post Move

My name is Kay. I recently moved to a new location July 26 (When services were added at new address.). It says right under HOME SERVICES, that my account has 4 of them. Problem is it only lists 3, phone, internet, and tv. There is no4th one. When I c...

KayHouston by • Friendly Neighbour
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Telus rewards redemption

I redeemed for a gift card June 30th and never received a code to redeem in my email. Previous redemptions have worked fine. A call to telus resulted in me being first transferred to tech support then security department and it was never resolved. Ha...

kgro by • Neighbour
  • 3337 Views
  • 4 replies
  • 0 kudos

Cannot manage channels on Web

For a month or so now, I cannot manage my channels using a Web Browser. I've tried using Chrome, Safari (both on MacOS) and MS Edge (Windows/Parallels on MacOS). All produce the same error - "Something went wrong", no additional information. Any ide...

Fredp by • Organizer
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  • 6 replies
  • 0 kudos

Resolved! Telus Support Callback

Any time I use Telus support and request a call back on my cell phone, the support call back never rings on my phone -- I get 3 messages in voicemail and that's it. I have turned off call control -- makes no difference. So I am stuck with chat -- ok ...

tv boxes and billing

Recently we moved to a condo with 4 TVs so I requested to have them all up and running. I now see that at some point my monthly billing will reach upwards of $300 at some point. I'm currently online with Telus to see when the "promotional period" for...

lursie by • Neighbour
  • 1921 Views
  • 2 replies
  • 0 kudos
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