I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into ...
I have pre-authorized payments set up on my account but I'd like to pay my bill early to get it out of the way. Can I do this or will it still take out the charge on the regular day so I'd end up paying double?
We do not have internet service for a week now. We have been reaching out to the technical support but they keep on rescheduling the repair.
The manage appointments page has the option to reschedule but no option to cancel.
Has anyone experienced login difficulties with account login.Using the existing MyTelus i Verify Human (telusidentity.telus.com needs to review the security of your connection before proceeding.) serval times then kicking you back to login again.Then...
I was called by Telus the other night regarding their up to date services which i declined. The worker explained because i did not have an agreement with Telus and a second phone for family that i would be able to call customer service because he cou...
I can't redeem any of my points because the pop up says my account is being updated. I haven't changed anything and there doesn't seem to be any helpful options online. Anyone experience this and have luck getting it rectified?
I am new to Telus, they sent a technician to hook us up , so we no longer have the service from Shaw . We were not sent the TV box beforehand , so we have had no TV for 2 days so far. Why would you send someone to connect you without making sure you ...
I purchased a $10 Amazon gift card with my rewards. Now I don’t have the number for it or the card when I added it to my wallet it unfortunately did not copy the back of it so I don’t have the code to add it to Amazon. How do I find it? Thank you.
Spent 10+ hours trying to transfer names on account. No success, multiple more hours trying to cancel services. Still receiving bills. No one will contact me. Months and months of nightmares.
