I only have one account with Telus for home internet and the email notifications work just fine to send the receipt after I've paid, however the Bill Notification that is promised with paperless billing is not working. I've called multiple times and ...
I have been using Telus for several years. I managed both my account and my mothers "linked"account. After my moms death, someone at Telus changed my profile name from Scott to Marilynn. I've been trying to sort this out with the Telus agents however...
I redeemed points off my account to get a $100 Mastercard Telus gift card. Can I use this card in stores or just for telus products which would be useless.. thank you Jellybean1
Trying to set up pre-auth billing and it sends me on an infinite loop of logging in. So stupid.
I attempt to log on to my account and get a 404 page not found error. I have attempted to log on using different browsers (Google Chrome, Microsoft Edge) and get the same error. I tried to log in from my work computer and get the same error. This has...
Tonight around 7:20pm, two men wearing Telus jackets and carrying a tablet came to my door in Calgary, AB, claiming to be Telus agents checking in on existing customers. They started to ask about my services, seemingly confirming which ones I had but...
Please verify if this is a valid email addresss: nabil.mansour@telustelecom.ca Thank you,Chris
All my Telus services were cancelled effective Feb. 13, 2024. Yet, Telus sent me a bill for the period from Feb. 13, 2024 to Mar. 12, 2024 for $254.50 despite the fact that Telus is not providing any more services to me. After many tries and failed c...
How do I remove a old work (phone) number from being associated with my account? I logged into My TELUS account to change PIN number. And happened to see a old work telephone number included in with the method of Telus contacting to send codes to tex...
I had requested my account to be closed months ago, changing providers. Now I am getting bills and "threats" of disconnection even though my accounts should already be closed and disconnected. Every time I call, I get tossed onto a forever hold or to...
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