I forgot that I used my email address for my mom's pay and talk service. I just signed up for Telus Home Security and used my email which is linked to my mother's account. How can I unlink a service from an account?
The account holder (in this case, your mother) would have to reach out to our Mobility team at 1-866-558-2273 to get it removed. If you're an authorized user on her account, you'd be able to call in and get it done as well.
