I had requested my account to be closed months ago, changing providers. Now I am getting bills and "threats" of disconnection even though my accounts should already be closed and disconnected. Every time I call, I get tossed onto a forever hold or to...
I received an email offer to redeem for a reward can not find where to redeem in my account takes me to diffeerent pages but no links really frustrating when it is a limited time offer
This is getting ridiculous, what kind of technical staff do you guys have, if you can’t even fix the rewards page for over two weeks????? It’s not working for me, and I have called ten family members they can’t access the rewards page either
Where has the Rewards page gone? MIA for weeks and yet no announcement, etc. Thank you.
Anyone else? I click on a 2023 bill, and my browser shows the file coming in, but nothing downloads. January 2024 bill downloads just fine, same browser, same session. I need my November & December 2023 bills.
Trying to report a broken link as a good customer. Can't find anything on the website to report it. Chat robot is totally useless. Not gonna sit on the phone for 1 hour to report it. Telus, if you want to keep improving your service, allow us to feed...
I’ve talked to telus on the phone 5 times and no one is resolving my issue. We have been valued customers for 50 years and never missed a payment.We have Telus set up with autopay and has been working for years. The last month our bank records show t...
My Telus account shows my rewards balance but no links actually take me to the catalogue.I've tried logging in on Chrome, via the app, and links from emails. Nothing is working. Is the Rewards Catalogue down?
Why are the REWARDS not showing up. for the past week or so I haven't been able to access to claim some rewards.
When I click the "View rewards" page, it takes me to a new page, but it shows me none of the available rewards. All I see is a wall of text that talks about how telus acknowledges territories and treaty areas.
