Cancelled
I got talked into services by a door to door salesman. Had regret within days. Canceled my services. But recieved a bill. I thought there is a 10 day grace period?
Latest topics
Billing Errors
I have been on the phone for hours trying to have my bill corrected for the past few months. I was told last week to expect a call back today which was not received. This is beyond frustrating. I keep getting told that the bill is overdue and needs t...
Telus Neighbourhood account - Cannot log out!!
I cannot logout of the Telus Neighbourhood account! When I left click n the Avatar it only gives me My Profile, and My Settings.. where is the log Out option?
Apple TV 4K Gen 3 through Telus rewards?
I was browsing through the available Telus rewards and noticed that an Apple TV 4K is available for reception. However, looking through the description, it says its 32GB and has the A10X chip, indicating than its the first generation Apple TV 4K as t...
Can't redeem Telus points towards my bill anymore?
Good morning, Has Telus taken away the option to spend your points you accumulate on your monthly bill as I used to in the past? I can't find that option anymore in the list of redeemable items. Thanks
TELUS Rewards Points issue
I was offered to add a debit card to my account to receive 5 Telus Rewards points, and haven't gotten it yet, I've added the card to my account already and turned on pre-authorized payments. But I still haven't received the points yet.
Resolved! Telus Rewards
I was just told by a Telus Rep who contacted the back office team that I could use my Telus $50 rewards card against my Telus bill. She said log in click billing and enter my card details. Is this true? if so where can I use it? Nothing in Telus stor...
account cancelled but keep getting billed
Hi, I cancelled my Telus home services account via phone for March 8th (it showed up as "cancelled" in the online portal)I returned my hardware on February 17th.After March 8th I received another bill for the billing cycle starting March 9th.I called...
Telus LNY2024 lucky draw
I received a call from telus marketing said I was won a prize from LNY 2024 lucky draw, and need to fill a contest form to get the prize.I cant find any information from Telus page.Is it a scam or not?Thank you for reply.
So Was This a Legitimate Security Question ????
Something a bit odd happened earlier today and I just want to see if it's anything to be worried about. I got home around 4 pm and my GF told me that our internet was running very slow today. I called Tech Support and they started out asking me the u...
