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TELUS Rewards Points issue

moms
Just Moved In

I was offered to add a debit card to my account to receive 5 Telus Rewards points, and haven't gotten it yet, I've added the card to my account already and turned on pre-authorized payments. But I still haven't received the points yet.

 

Screenshot 2024-04-27 at 7.15.33 PM.pngScreenshot 2024-04-27 at 7.28.21 PM.png

2 REPLIES 2

moms
Just Moved In

I was offered to receive 5 TELUS Rewards points for adding a card to the account and registering for pre-authorized payments, but didn't receive the points, and It has been a month since, and I want to get those points added to my account please!

A-B
Community Manager
Community Manager

Hmm, there might be a slight delay for them to be activated. Have you still not received the points yet today?