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Forum discussion about TELUS Home Services plans and accounts.
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Help I think I've been Hacked!

So since I've recently moved the information on my Telus apps I noticed began to change. For example, my guest wifi network disappeared one day in my app...I just blamed that on "The Gremlins" lolThen in the same day on both my banking app and Telus ...

BCF by Neighbour
  • 4479 Views
  • 4 replies
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Telus Rewards Points

Used my Telus rewards points to get a dining gift card. Tried to use it at East Side Marios and the card is empty! No cash value - what gives Telus?

Fraudulent Telus sales call by a Telus representative

Well I got scammed from a legitamite Telus sales representative. I did get them to call me back the next day, anyways. What they offered me after repeatedly making sure we were clear ont the terms, and what I got charged and signed up for are NOT the...

Rae-ray by Just Moved In
  • 2770 Views
  • 2 replies
  • 2 kudos

How to ban Telus Marketing Calls

Everyday I get marketing calls from Telus on either my landline or cell. Ive asked these agents in India many times to take me off their list, but these people are only following a call sheet. They don’t decide who to call nor can they remove a numbe...

Chrisq by Organizer
  • 2139 Views
  • 4 replies
  • 3 kudos

Satellite Remote control

Remote died but I have 3 total in the house, so I tried to sync a different one to a box and tried following the online instructions but to no avail. Need help

Stray by Just Moved In
  • 1624 Views
  • 1 replies
  • 0 kudos

Lost All Emails

Last week all of my Emails (over 100) in my personal folders were gone (deleted).I checked all my trash/spam folders, nothing! Even went to check my tablet/phone all gone.Tried all other suggestions listed on web (filters/settings etc.), no luck.Is t...

Door to Door Sales

I had a door-to-door salesperson visit me last night. He was offering $40.00 per month off my bill, and two video doorbell cameras. I'm interested in this offer, but I need to speak to a sales person from Telus, NOT a door to door salesperson. Please...

delichef by Neighbour
  • 1345 Views
  • 1 replies
  • 0 kudos

Telus Utility Box wrap - Calgary

Has anyone been successful in getting a Telus Utility Box wrapped in Calgary? They are an eye sore and need something to improve the curb appeal in our neighborhood.An option would be to remove them once fibre optics has been installed.Any help would...

John1964 by Just Moved In
  • 1143 Views
  • 0 replies
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Resolved! Information request

I want to write a letter of complaint to Telus, what is their email address? I cannot find on their website how to send them an email, just phone #'s.