Missing SSO Path Ping error on Android

[John654]

Tried uninstalling and reinstalled the app. Same issue.
What do I do?

[Mokapey]

I'm having the same problem. Does anyone know if Telus is aware of this issue? I'M MISSING THE GAME!!!

[TELUS_Support]

As @Nighthawk mentioned this is an Android app specific issue. Are you still experiencing the issue today?

^ A-B

[John654]

Yes problem resolved but not sure on the accuracy of the answer given

John

[Mokapey]

Yes, it's fixed. Too late for the game! 😡

[TELUS_Support]

Very sorry about that. Please advise right away if it occurs again and we can flag it to our teams to investigate.

^ A-B

[John654]

Thanks will do

John

[Nighthawk]

Last time this happened, it was an issue specifically with the Android app accepting logins. All other devices were unaffected back then.