09-29-2023 05:02 PM
Hi All,
I am trying to login to Telus TV plus using MY Telus UN and PW. I receive an error "Login failed: Missing SSO Ping path"
Does anyone know what the problem might be?
Thanks!
09-29-2023 05:25 PM
Hi @colleenvr
We are currently experiencing a login failure on Android mobile devices using the TELUS TV+ app. The team is actively working to resolve it - when it is resolved I will reply here. For now, you can access the TELUS TV+ app or Optik TV on all other supported devices. Thanks for your patience!
09-29-2023 07:33 PM
Hi @colleenvr
The issue is now resolved - you should be able to log in on Android mobile now. Thanks for your patience.