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HelpMeTelus1's avatar
HelpMeTelus1
Neighbour
27 days ago

Looking to access my billing history for an account that was closed 8 months ago.

I am looking to get records for an account that was closed 8 months ago after I moved was given another Telus account.

 I could not find a solution online and have not been able to use the AI chatbot or get through to tech support.

 Help please!

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  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    HelpMeTelus1 Tanya11 We can help with that. Please note: if you've lost access to your online account as a result of closing it, there is a $15 bill re-print fee. 

    We'll send private messages your way to collect your info so please keep an eye out for it!

  • I am in the same boat! Please share if you get any response or help