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Cancelled

Jatwill
Just Moved In
I got talked into services by a door to door salesman. Had regret within days. Canceled my services. But recieved a bill. I thought there is a 10 day grace period?
3 REPLIES 3

A-B
Community Manager
Community Manager

There's a chance that the bill was automatically sent out by the system before the cancellation occurred. Have you spoken with our team to inquire further?

Jatwill
Just Moved In

no...i can never get thru during business hours...i work

Hey @Jatwill the call center is open until 7PM your local time. We also have a chat function that will allow you to get through to Customer service and then they can facilitate the transfer to the proper team, or have them call you