i was looking to get an EPP plan through Telus. I am already a Telus customer but the EPP plan states it is for new subscribers. Does that mean i cannot qualify for the EPP plan? Also it states I am eligable to port over an existing number. Would it ...
I bought an eSIM card from another company and properly installed it. With no notice, easy roaming charges for 3 days appeared on my bill. Only when I called was I informed that I had to use a Telus eSim card. The data I used in the US came from my e...
So the l t e discovery app says that there is a cell phone tower inside of my house. I've used the open source app to further locate this. And it appears that my location of my device is at the site of a cell tower a few kilometers away up the mounta...
When I upgraded to my iPhone 14 Pro Max, cell service was great at the store and ok at home. But something has changed, and I am only getting 1 bar of LTE. I have checked the Telus cell towers in my area and bought a signal booster to amplify the sig...
Hello, I am going to be travelling/studying in Europe for 4 - 6 months and am planning to use an e-sim, likely from Vodophone. Given that I am going to be away for so long, are there options with my Telus mobility plan that would allow me to put it o...
Please note that I have already spoken with your credit collections department and that a mutually agreeable payment date and Payment option were agreed to .I will be paying the amount agreed $ 150.67 upon on August 1/2023 and payment will be made us...
Good day, I just received a call from 403-939-6073 offering me a iPhone 14 Pro Max with no strings attached other than 50.00 a month with voice/data/LD/unlimited SMS in NA. they started asking for info that Telus should already have on file. Did not ...
One month ago, I purchased the talk and text 100 plan that came with a one year promo for unlimited nationwide minutes. This morning, I got a text from Telus saying that my unlimited nationwide calling promo had expired. I was quite upset because I w...
I just received a phone call from individuals claiming to be from Telus (they sounded like they were calling from India)The calling phone numbers shown were: 11(403)839-4160 & 1(403 )847-4787 They followed-up with an email from: TELUS PROMOTION Subj...
We have switched our company phones to Telus. All phones have poor reception, dropped calls etc. in many areas in North and West Vancouver. I don't quite understand as we have been with Bell before, and my understanding is that Bell and Telus share t...
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