Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Legacy channel packages and new package comparison

Hi, I wound up on a chat with TELUS agent who recommended I can get a cheaper tv service by switching from a 5 theme pack @ 9.00 to a 6 theme pack package for a cheaper price. I tried to explain to the agent that my packages weren't called the same t...

teltech by Just Moved In
  • 7 replies
  • 0 kudos

Resolved! how to contact a high ranking supervisor/manager who can approved because others did not approved!!?

I have phone, internet and tv with telus for more than 3 years. On 6 different occasion i had problem with no signal at all. Sometimes it takes 1to 3.days to resolve the problem. Now my problem.. Bc hydro changed a power pole infront of my house and ...

Edcordero by Just Moved In
  • 10 replies
  • 0 kudos

future fiber? FUTURE AND NOW specs? this is Edmonton but for greater Vancouver. what will this do? is more you-tube videos on the this?plus five new house lots right by m...

Resolved! Anyone has the Actiontec WCB6200Q yet?

Any idea if Telus is providing WCB6200Q extender to work with T3200M modem? I am thinking this will be ideal for my condition, given that I do not have pre-wired Cat 5e at my residence (3 floors). The idea is to use MoCA as the internet backbone. Thi...

SCo by Ambassador
  • 11 replies
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Resolved! Firewall between Wi-Fi and ethernet on T3200M?

I am unable to get the following to work with my T3200M gateway:AirPrintHome Sharing of my music collectionHue lights It seems anything which needs to connect to my network will not cross from Wi-Fi to Ethernet. For instance, AirPrint fails after fin...

NFtoBC by Community Power User
  • 18 replies
  • 0 kudos

Resolved! Worst customer experience ever!!!!

Have been with Telus for 3 years, but I believe it is the worst customer services I have ever had. I have been trying to contact Telus regarding my billing in the last 2 weeks, but it always put me on hold for 1-2 hours, then never called back as pro...

samsung note 3

Was on Shaw and had no problems with phone. Switched to Telus almost year ago and for some reason my cell (Samsung Note 3) is extremely slow on home wifi network. Been like that as soon as I switched from Shaw to Telus. I know the network is working ...

Chris12 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Limt bandwidth per user ip/mac addy

Hey i was just wondering if it possible in the router setting anywhere to limit bandwidth per user. My 14 year old son is constantly gaming and streaming hogging all the bandwidth. When he does it slows down my connection to almost nothing, cant stre...