Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1432 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 12502 Views
  • 61 replies
  • 2 kudos

Very slow Telus internet service where I just moved

I just moved to a house in postal code V9E 2G6. The connection is 1.43 Mbps. I phoned and was told that it was just the speed of this location. Would have been awesome in 1995. In 2015, however, it's unacceptable. What will it take for Telus to come ...

DanielT by Neighbour
  • 7057 Views
  • 20 replies
  • 0 kudos

Issue with HTTPS sites, Facebook, Windows Update,...

I am on Fibre to the home and it's been rock solid for about 2 years till about 10 days ago when I started noticing issues with Facebook not loading properly. It'd load parts of the page but a few pictures might not load and forget about anything loa...

cbrard by Neighbour
  • 1882 Views
  • 3 replies
  • 0 kudos

Audio sometimes cuts out when changing channels.

I recently installed a theater for someone and we're having issues with the audio only on Telus TV. The problem is when you change channels, the audio will sometimes cut out. You can get the audio back by changing the sound modes on the receiver from...

OS X Mail.App not working after upgrade to El Capitan?

If you find you Mail Application not working properly subsequent to upgrading to OS X El Capitan, you need to make a few changes in the Preferences pane. To do this, while in the Mail App, choose Mail > Preferences > Accounts, then select your Telus ...

NFtoBC by Community Power User
  • 1512 Views
  • 0 replies
  • 1 kudos

Resolved! How can I get the optik slim remote to cycle my HDMI inputs?

Just had Optik installed, and the remote synced with my Sony KDL-52ex700 LED TV. Remote controls the power and volume. When I press the input button to try and get the HDMI input menu up, it jumps to Video 1/component 1. Then it will not move from th...

JoeDacky by Just Moved In
  • 3016 Views
  • 3 replies
  • 1 kudos

Setting up a 3rd party router in Bridge mode

My GF has the Actiontec T1200H, one PVR and 3 digital boxes, along with the extender/booster connected in her home. One far end of the house has really bad wireless and i was trying to setup a TP-Link WR814N in Bridge mode with DD-WRT on it. The TP L...