Internet & Home Phone
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Latest topics

Homekit issues migrating my own router?

Hi,I've browsed through the forum but I haven't quite found the answer I'm looking for. I'm thinking of adding a better router to our home for increased wifi coverage. The T3200M is at one end of the house and we can't move it. I tried the Boosters T...

Markakett by Friendly Neighbour
  • 3248 Views
  • 5 replies
  • 0 kudos

Resolved! Wifi 6 MOCA Backbone Setup

Hi community, If I setup a Wifi 6 WAP on each floor, can I just plug-in the coax backbone, or do I still need to use the MOCA adapters? I'm excited to get fiber installed next week, but have a few network design questions. We live in a 3-floor townho...

Shameful Processing Fee!

TELUS, you no longer have an customer service email to write a comment so now I have to post on a forum? I hope you read this. The new processing fee that you are introducing is shameful for your corporation! The fee will impact the demographic group...

JoanneH by Neighbour
  • 1418 Views
  • 1 replies
  • 1 kudos

crap service

NOT impressed w/ my brand new Telus internet nor w/ optik TV. SLOOOWWW intrnt and constantly needs a reset of ethernet with the windows trbl shooter / it never works well 4 long, must have reset it 3 dozen times and rebooted the modem too and all the...

dgdoor7 by Neighbour
  • 2393 Views
  • 3 replies
  • 0 kudos

Telus Fibre 1.5 installation

Okay finally Telus updated our area and I have installation appointment in 2 weeks. I have some questionHow do I make the subcontractor install an underground "drop cable"? I already told the subcontractor, I prefer underground, instead of cutting a ...

Dan2022 by Neighbour
  • 3564 Views
  • 3 replies
  • 0 kudos

Customize content control

Is there a way I can customize what sort of content to filter out? Right now, it seems that "adult" is the only option. I would like to filter out scammy stuff like miracle cures, get rich secrets, secrets your doctor doesn't want you to know, etc. T...

row by Neighbour
  • 1015 Views
  • 1 replies
  • 0 kudos

Wifi sticker cards replacements

Hello,I was wondering if anyone knows where Telus gets the wifi sticker cards made that show the wifi information, it’s same one that is stuck on the side of your modem.I’d like to make a few more and stick them in a few different places in a rental ...

Dgc by Helpful Neighbour
  • 923 Views
  • 0 replies
  • 0 kudos

Internet Speed

We've been paying for Telus 300Mbps for 3 years and have never gotten anywhere near that speed. The router/modem (Telus T3200M) is in the basement and we have a Telus Booster on each floor. We average 85-90 for both download & upload. We've had Telus...

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