Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
It appears we can’t watch the newest season of Real Housewives of Beverly Hills now, only via paid subscription Hayu? I’m starting to question why I still have Telus TV when many channels are being removed.
Hello, I am new with Telus. They just install an Acadyan boost 2.1 in my house. With my old router (a very cheaper one) I could have my wifi to shut down for the night. Is there any way I can still do that? I seem to have teenagers who keep bypass ev...
Why do I get more channels on the Telus TV app on my iPhone than I get on my set top box?…ie: The Threes Company channel is available on my Telus Tv app, but not through my set top box…WHY???
Hi all I am currently with Rogers/Shaw. I used to be with Telus but had to cancel my services due to the many TV box issues that have been canvassed in this forum. Today, Telus called me and offered me a deal to switch back. I am wondering if the maj...
This is about the Pik tv channel lineup changes/re-branding. Sorry no Pik tv forum. Wondering where all the shows that were on Discovery (now re-branded as USA network) can be found? Is Discovery coming back? None of the shows we were actually watchi...
When trying to watch a 4K Sports Network hockey game on older digital box, I got the message it could not be shown in 4k. So I tried to cast the game to my Sony Bravia TV from my iPhone 14. All good but the picture lags. And it also lags on straight ...
I have run out of ways to get a hold of someone that will be directly accountable to resolving my issues. I have an “outstanding bill” that was supposed to be fully waved, I have been on hold for countless hours now waiting to get a hold of the appro...
A Telus person installed a temporary internet service at my renting place for less than 2 months. Then I requested a moving service and for internet they created a new account under my name which I have been using since 2 years approx. Now I got to k...
I recently received an email from a company called "General Credit Services" claiming that I have an outstanding balance of $187.38 overdue on my Telus Wireline account. We haven't used any of Telus' services in the past 3 years, as we switched from ...
Please help. Optic tv constantly disconnects from internet after we upgraded to 3gb speed internet speed. Tech say reboot modem done that a few times and experiencing this persistent issue for months now. We are at 3 road and Steveston Highway area i...
