Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Can you give me the direct telephone line to talk to Telus Plant folks about a guy wire needing to be relocated due to new garage build? I can't get to anything but front facing client related customer service folks.
Out of the blue, I got a message when trying to retrieve my Telus.net email on my iPhone, as I have done for many years. The error message stated that the imap.telus.net username or password were incorrect. I know my username and password are correct...
I would like to know how I would contact someone in the planning department at Telus that could give me an honest answer as to when I could expect ANY form of service in my area. We have been told sporadically for years that 'it's coming' but has nev...
I have 7 devices connect to a 8 port switch that is then directly connect to a LAN port on the T3200M and approximately 7-8 wireless devices via wifi as well as 2 other devices connected directly to the LAN ports on the T3200M. Every device is assign...
Just got PureFibre a couple of days ago and it is pretty fast. Only thing is I lost all connections to wi-fi devices like Amazon Echos and IP cameras. So when trying to re-connect the devices, the Wi-fi Network Name SSID - TELUS4587 (on the side of t...
Hi, I have followed some threads and got telus 300 fibre optic internet and just use the internet service and tried to bridge and use my 3 google wifi mesh network. I am finding that I can't get top speeds but when I am not bridged and connected just...
I have a little bit of a unique situation. My townhouse layout doesn't allow for any type of new wiring. Telus recently installed fiber to my unit. I have the following:TV in basementTV and multiple media devices (in entertainment unit) in living roo...
Hello All,First post here... have had Telus 750/750 for a week now. This morning (at about 3 am), it seems my Telus Wi-Fi Hub (white diaper genie style), re-enabled the WiFi services on it, despite it being disabled and being in full bridge mode. Thi...
Two questions about the Arcadyan Boost WiFi devices ... they don't seem to be able to support IP v6 or allow a radio to be turned off. I'd like to use IP v6 and turn off the 2.4 Ghz radio. These devices seem to be configured for an all or nothing set...
I have two devices, an Airport Time Capsule for backups and an airport express for airplay that are set in bridge-mode and non-wireless mode that are both connected to the telus router via ethernet cables. I can get them connected, but the connection...
